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Reviews, get directions and contact details for Westside

About

Our aim is to provide a comprehensive specialist immunology and allergy service. We employ evidence-based, scientific methods for the investigation and man



"Brisbane’s premier short-stay hospital, Westside Private provides local, quality and comprehensive medical care across a range of specialties including Gastroenterology, Dermatology, Ophthalmology, Orthopaedics, Plastic and Reconstructive Surgery, Respiratory and Sleep Medicine, Urology and more.Our medical specialists are leaders in their field, supported by small specialised teams of nursing and medical staff who provide continuity of care for each patient throughout their treatment.We are dedicated to our patients’ experience and healthcare outcomes, consistently delivering a high standard in clinical and nursing care supported by the latest medical technology.* Enjoy complimentary on-site parking for up to 3 hours *"
Address: 185 Moggill Rd, Taringa QLD 4068, Australia
Phone: (07) 3871 3437
State: Queensland
City: Taringa
Zip Code: 4068


Opening Hours

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 1:30 PM
Sunday: Closed


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Reviews
I had a procedure at Westside on 03/08/2022. From the moment I arrived I was made to feel welcome by the reception staff. The nurse who I had my consult with was just lovely. My amazing surgeon Dr Phil Richardson, anesthetist Dr Cameron Hastie and support team in theatre, thankyou for the wonderful job you have done. An extra big shout out goes to my recovery nurses Josh and Michelle who went over and above to care for me and my support people.
I had surgery yesterday afternoon 2 Nov 21 and I would like to take the time to thank two of your nurses - one was the surgical nurse working with the anaesthetist floor one at around 1430hrs She had a great personality, instantly made me feel comfortable and was very informative. I went off and had my surgery, to wake up to a second amazing post-op nurse named Renee, She was honestly the kindest nurse I have even had, she was caring, knowledgable and very welcoming!!! It’s rare to find two beautiful kind people in the same place. I have had lots of negative experiences with health care professionals and it was really amazing to have such a great overall experience at Westside private!!!! Overall, very satisfied with the amazing work from both. Please pass this on to those staff members as they deserve an official compliment.
I had nerve release surgery on 01/04/21. My anxiety was very high leading up to my procedure. The moment I arrived I felt at ease. The reception staff were very welcoming. The admit nurse was lovely. The surgical staff made me feel more at ease. When I woke up in recovery I felt like a VIP. I had a really wonderful experience. Thank you to all the amazing staff on that day.
I went to Westside for a gastroscopy. The procedure itself was fine, and the nurses and doctors were very friendly. I felt very comfortable during the whole thing. The only issue I had was with the reception before the day. I was given very little information prior to my procedure and needed to call up to ask many things about it, and some of the information I was given was completely wrong. They called to tell me the fasting time, which I first thought was just for food, but when I called back to ask if water was included, they gave me a completely different time for water fasting. I also checked how long someone needed to stay with me after the procedure. The reception told me with absolute certainty that it was only overnight, but after my procedure, the nurse told me it was 24 hours as written on the instructions she gave me. This meant that my partner needed to make last minute changes at work as we were not prepared. Finally, I was not at all told about the cost for the anaesthetist being seperate from the cost of the gastroscopy, until the day before when they called to ask me to pay the invoice for it by 4pm. It would have made me much less confused, with a much lower likelihood of doing something wrong, if I had been given proper instructions by the receptionists about what I was expected to pay for, when I needed to pay for it, how food and water fasting was at different times, and the proper instructions for after the procedure.
I underwent surgery that required me to spend a night at Westside Private Hospital. The nurses and staff were absolutely exceptional. They went above and beyond to make me feel comfortable. They checked on me regularly and when I needed assistance they were prompt, patient and attentive even at 3am haha. Thank you to the lovely staff here that took care of me, you are appreciated and I am so grateful to have received your care.
My wife came out of theatre for her colonoscopy today which ended at 2:30pm. I received a phone call from Elizabeth telling me that my wife would be ready to pick up at 3:10pm. It’s now 4:20pm and I’ve been sitting and waiting without any updates. My wife hasn’t received any updates. I asked the receptionist, Elizabeth, to give my wife an update. She went and told my wife that I was creating a scene? Elizabeth is extremely unfriendly, manipulative and needs more training. My wife would get better treatment as a public patient. Not to mention the singular sandwich my wife received after over 24h of fasting. Never had a good experience at this hospital. Elizabeth is very rude.
I recently had a procedure at the west side hospital, my experience was very caring and professional. I felt so well looked after ,I would highly recommend this hospital.
Staff are friendly and provide a great service. Health Assessment Form on line needs some technical support.
Great service and super caring for their patient. Highly recommended.
Awesome staff great service
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