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Reviews, get directions and contact details for West Orange Motors

West Orange Motors

About

West Orange Motors is a multi-franchise motor dealer located in Orange NSW being the largest in the Central West District.

Story

West Orange Motors has operated in its current location since 1974 when it was acquired by the current owner. It has since become a multi franchise motor dealer holding Toyota, Skoda, Mercedes-Benz, Chrysler, Jeep, Dodge, Mitsubishi and Volkswagen passenger, LCV and Freightliner, Mercedes-Benz , Hino and Fuso truck franchises.

Established over 30 years ago, it has now operated in current location with current the management for the past 27 years. The dealership enjoys high recognition and a reputation as the benchmark for customer sales and service in the automotive industry in the Central West of NSW.

The company has always been involved with charitable and community programs supporting local schools (public and private), health initiatives and sporting clubs. These endeavours are managed by in house charitable courses committee and are outside productive advertising budgets.

The facilities at West Orange Motors offer a modern and clean enviroment for both its staff, partners and customers alike.

West Orange Motors is proud of its achievements and is committed to not just meet, but to exceed the expectations of the company's suppliers and customers. All brands are represented by staff who are factory trained and committed to providing the best service possible, whether, in sales, service or parts.

In summary, West Orange Motors has and will continue to be the most professional, customer focused multi-franchised automotive business in the Central West, providing both its suppliers and customers with exceptional results and a superlative experience.

Products

Mercedes-Benz, Toyota, Chrysler, Jeep, Dodge, Volkswagen, Mitsubishi, Skoda, Freightliner, Hino, Fuso

Address: 30 Forbes Rd, Orange NSW 2800, Australia
Phone: (02) 6363 9999
State: New South Wales
Zip Code: 2800


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 1:00 PM
Sunday: Closed


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Reviews
It was an excellent customer service experience we've had with West Orange Motors. We were very impressed by their customer service skills and wide knowledge of their products. They took very good care of us from beginning to end, and dealt with us in a very professional manner. Thankyou West Orange Motors
8 years ago (21-11-2017)
Worst customer experience I have ever had. Car wouldn’t start and was believed to be the timing chain. Took 15 hours to take apart my VW to diagnose, then to tell me it wasn’t the timing chain, and went on to charge me $2,300 just to take it apart. The found issue was scoring of the bores. The mechanic stated that it require a complete new engine that would cost me $10, 000 or for a second hand engine that would cost $8, 000. After paying, I went to get a second opinion from a mechanic and a machinist, with both saying that they couldn’t see how it wouldn’t run and found no scoring of cylinder 3 as stated by West Orange Motors. I have been chasing up with them for 2 months now about the job and I constantly get “The manager has left” or “They are out at lunch, they will call you back later today”. I strongly suggest to stay away from West Orange Motors.
8 years ago (14-11-2017)
Mark and I recently purchased a new Hilux, Joey Thorley our Toyota sales consultant and Glen Campbell (service manager) were excellent from the initial meeting through to after sales handover, nothing was too much trouble. thanks
7 years ago (03-01-2018)
So good to deal with professionals who know what they're doing. Excellent service fixing my Mercedes ML500 and staff were very pleasant and considerate. A lovely customer waiting room with raisin toast and coffee supplied while you wait. Very pleased with the repair cost charged. Thanks West Orange Motors, I'll be back I'm sure for some more of your raisin toast
8 years ago (08-06-2017)
Deal with extreme care. They will keep your vehicle for a week and when you go to pick it up, find out they haven't done the job. Then when they do get around to it they fitted second hand electrical parts (computer) instead of the new one paid for. Instant faults where dishonestly claimed to be 'pre-existing'. When that second hand part then damages other functions of the vehicle, they will then try and charge you $1000's for those replacements. When that doesn't work (and after they were caught fitting 2nd hand parts) and having the vehicle for nearly 2 months (no I am NOT kidding) they return it in a worse condition than when they got it (broke down within 7km and never reaching 60kph) AND with an altered odometer. DON'T get me started about CHRYSLER!! 10 months later my vehicle is STILL not fixed from this stuff up.
8 years ago (10-10-2017)
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