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Reviews, get directions and contact details for Wesley Medical Imaging

Wesley Medical Imaging
"Wesley Medical Imaging is a joint venture of I-MED Network and UnitingCare Health. The expertise and resources of these leaders in their markets have combined to provide an exciting and market leading future for radiology services. Our company was established in April 2010 and we have a long and proud history at the Wesley Hospital dating back to 1976.At Wesley Medical Imaging, we understand that our services are a key part of this care path. As one of Queensland’s largest and most comprehensive diagnostic and interventional radiology practices, we are committed to providing the highest quality of medical imaging and diagnostic services within an environment of care, compassion and convenience."
Address: The Wesley Hospital Level 2, 30 Chasely St, Auchenflower QLD 4066, Australia
Phone: (07) 3371 9588
State: Queensland
City: Auchenflower
Zip Code: 4066


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 9:00 AM – 2:00 PM


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Reviews
22.05.2024. Day time. Was attending with a patient and the woman long hair, looks like extensions, strange yellow/orange colour..possible home job who came to greet him was disgustingly rude. The worst bedside manner imaginable. She was very snappy and not able to smile..perhaps it was the botox or she was just having a bad day. Later in the hall I heard her making fun of a poor elderly man saying "oh out of breath buddy". He explained politely that he has emphysema and she replied with "oh cool" and charged off forcing him to try to follow her at immense speeds. What a cow!! She was speaking very rudely throughout the day, Yes I was watching as I was in the vicinity. I would terminate her employment immediately if I were you Imed. People are sick and sometimes old and often very nervous during these visits. You MUST be kind and caring, if you can't. Then DO NOT be around people, especially the vulnerable.
Nick Brown has been the kindest and most knowledgeable doctor I have ever seen. He had and incredible amount of patience as he clarified all my concerns about a possible embolisation after three failed varicocele surgeries. He is truly a great professional of the highest human quality
Quite disappointed with the IT service. No image or report was uploaded to my patient portal or practitioner portal after almost 24 hr of an urgent study. Getting an xray done quickly is not what matters, it's how quick a those xrays are reported and communicated with doctors / patients that matters.this was not my personal experience with IMED as a patient
Shocker to say the least! Last time I checked into Wesley Hospital event though I have had an MRI with Q-Xray prior to checking in and I told them about it that was ignored they carried out another MRI anyway and sent me a whopping bill. In addition they charged me for X-Rays I had already paid and furthermore threatened me with collection agencies so I paid it again. That was eventually refunded with no apologies. Not the MRI though. Now I am about to check in again for surgery and I have had an MRI with Q-land X-Ray excellent service btw I tried to ring I-Med Radiology Wesley to let them know prior to checking in and been sitting on the phone for 25 minutes with no one answering the phone. Trying to tell them about the recent MRI which I have a copy. So they don't try the same trick again. Had to hang up in the end. These people should be replaced with a patient friendly efficient competent outfit. Makes Wesley Hospital look bad reading all the negative reviews.
Imed over charge and when you go to theatre and are covered they charge you,they send you bills and if you do not pay they send you to collectors you try talk to them and try talk to them they will not listens
I went for a bone scan today and it was a very pleasant experience made so by Ahmed Bawakid and Byron Russell. It was a very difficult process to find a vein and Ahmed was so caring and sensitive to my situation. Thank you both for the wonderful care you provided me today. Regards Gina Solomon
For weeks I was liasing with an admin woman 'Miriam' over emails trying to book an investigation with this radiology clinic. I provided her with two referrals, she kept responding with suggestions to why I should go elsewhere, even though they offered this procedure, she even suggested I travel to Melbourne while my residential address is in North QLD! Eventually, I was forced to go elsewhere, however first I complained to their higher management, that I also had to ask for twice for. I didn't get an explanation to why this was so difficult from their management or any form of compensation, they were just happy I found 'elsewhere to get my investigation done'. I ended up booking my procedure with QScan, and that took one single conversation. The cost of the investigation was apparently, if the i-med woman gave me correct details at all, a thousand dollars more at i-med. This entire experience was like dealing with a public hospital in a socialistic country. Either that, or I was simply discriminated due to my non- Australian name. 20 years I have never had an experience like this anywhere in Australia.
Great service and wonderful staff! Will be back! Thanks imed
13/7/2021 overpriced over $1,088.80 oop Diabetic patient was not a concern of staff after fasting Not well looked after
The receptionist who attended to me was one of the rudest grouchy people I have dealt with. She speaks quickly and indistinct and then shows her irritation when you cannot make put what she is saying.
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