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Reviews, get directions and contact details for Wagaya

Wagaya
"Japanese restaurant in Melbourne"
Address: Shop 201 194-200 Bourke St , Melbourne 3000, VIC, AU
Phone: (03) 9663 7756
State: VIC
City: Melbourne
Zip Code: 3000


Opening Hours

Monday: 11:00-23:30
Tuesday: 11:00-23:30
Wednesday: 11:00-23:30
Thursday: 11:00-23:30
Friday: 11:00-23:30
Saturday: 11:00-23:30
Sunday: 11:00-23:30


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Reviews
Wagaya is Finn’s favourite Japanese restaurant. But recently they changed their menu and unfortunately, it’s not for the better. Seared Salmon Sushi Fresh, quality salmon topped with salmon roe, Japanese mayo & eel sauce. So far so good. Pan fried tofu is a downgrade, they replaced the agedashi tofu with this new dish where the pieces are smaller and not as crispy as they used to be. The sauce is good, but the tofu skin was missing some crunch. Wagaya Salt Base Ramen No change in the recipe. Had a light salty flavour. We liked the noodles, they had a great taste and bite to them. A good bowl of ramen. Chicken Yakitori Have shrunk in size, the meat was just cooked, but it was missing some char. It tasted ok but it could’ve been a lot better. We were a little disappointed with the quality of some of the dishes this time around but we will come back to try other options. Finn Bites dining experience 3.9/5 $$
Located on level 2 in MidCity Arcade, this dark but welcoming restaurant serves an abundance of Japanese food. Everything is automated when ordering there’s an iPad mounted on the wall and you have the privacy of your own booth. Take a moment to look up at the high ceilings, makes you feel like you’re in Batman’s cave. Between 3 adults, we ordered the large sushi and sashimi platter, agedashi tofu with soft shell crab, scampi nigiri, Wagyu nigiri, spicy karaage chicken, and takoyaki balls. We also ordered a bottle of Choya Green Tea Umeshu. Everything came out hot and well presented. The soft shell crab was a delicious combination with the tofu, they also serve the tofu on its own if you don’t like/want crab. Seafood might not be premium/fine dining standards but it was still fresh — scampi nigiri was my favourite. Thank you to the staff member who helped charge my friends 1% phone as well! We appreciated that you went above and beyond for your patrons.
Tried to walk in but got stopped by the manager Daniel starting that they are 'fully booked' due to a promotion 50% when you book on 4th April. I then went onto the website the fork and saw that the restaurant has tables available at all time slots 30minutes. Ended up booking the table no promotion and went back to face a disgruntled Daniel. Requested to change to a booth table but was refused by Daniel saying that table had been booked by others, but finished my dinner in an hour and a half and the booth table is still empty. Sat down at the table for 15 minutes and no one to take our order so I had to walk up to the front and grab attention of the staff but I found that there were only 2 waiters busy with other tables. Food was mediocre at best and serving portions of meat were quite miserable. Got the tofu teriyaki but the outer crumbs were soggy. Wagyu hot plate had a tad of odour, and it was cooked with Brussel sprout a very odd pair of combination. The mackerel was good but the bottom bit got burnt making the fish taste quite bitter. The only redeeming factor was the scallops sashimi, it had a sweet taste to it showing it freshness. The beef tataki taste is pretty bland the sauce combination and the amount given is inadequate. This is a place I would not go in future even if it was 50% off, even worse I paid in full that day. 112 dollars for those dishes. Disappointing
Quite difficult to find and place is a little old with the worn down benches and damp smelling private rooms but the food came out very fast and it was very delicious. Soft, fresh sashimi and wagyu hot plate was so fatty.
Nice Japanese restaurant in CBD. Food are up to standard. The hotpot tastes good!Food: 4/5
This joint used to be my go to place for Japanese tapas for many many years. Tonight we went again with two young kids. Didn’t order much and it is already over $100. Tapas have gone up at least $5 each serve. Believe it has changed hands, price’s gone up sharply, waiting staff are not the original Japanese crew. Service is fine, food ok but downsized and overpriced. Sorry to say we won’t be going again.
I love sukiyaki so much that I have visited this restaurant 5 times. But today was the worst meal ever. When I brought my Japanese and Thai friends to this restaurant, I only had good memories, so I brought other friends after a long time. We ordered 3 highballs, Beef Sukiyaki Hot Pot, Stir Fried Noodles, Chicken Yakitori, Eel Skewers, Wagyu Beef Skewers. At first, the high ball came out, so I started drinking with excitement But the highball flavor was bland and there was no sparkling. The taste of highball was the worst compared to other restaurants There was only a slight taste of whiskey and lemon, but it was just lemon water. There was no carbonation. One out of three really tasted like water, so I talked to a female manager and asked him to change it. And I asked him to bring me water, so I said okay, but he didn‘t give me water even after waiting for 10 minutes, so I asked if I could water another employee again. Second, Sukiyaki came out and the meat was too big to share, so I asked if I could cut it in half, so the female manager went into the kitchen with the meat, saying okay, but the meat was not coming out again no matter how long I waited. At first, I thought it was because I was busy, so I waited, but 20 minutes passed, but the meat didn't come. So I called another employee to explain the situation. he third side menu and stir-fried noodles began to come out, and the food was served very slowly, and all the hot foods were served cold. I wouldn't have been this disappointed if I had eaten it for the first time in this restaurant. But it was a good restaurant, so I was really sad that it changed. Last, An hour after ordering, Wagyu Beef Skewers didn’t come out to the end. So we didn‘t have enough time, so we eventually called in the manager and asked for cancellation.
Disappointed is the only word I can use to describe this restaurant now. After being a frequent diner here for 10 years, the new management have absolutely ruined this restaurant by hiking up the prices by nearly double on some dishes whilst keeping the same portion sizes and removing the ordering tablets from tables that made this restaurant unique. The new system requires a QR code on a smartphone which opens a clunky menu that requires a payment every single time you order. This automatically also applies a tip and a “service fee” which is a percentage of your total order price. Service fee for what? Your customers are doing all the work for you. You must be dreaming. New wait staff are absolutely useless, we didn’t even get a table water at all through the night, something that you used to be able to order through the old tablet system. It’s a shame to see what was once my favourite restaurant in Melbourne become easily one of my most disliked. The new management have taken this place downhill and you can tell they don’t have a single care, since they only reply to positive reviews. Should say enough. Avoid at all costs and find somewhere better. That won’t be hard at all, since Wagaya has now set the bar that low.
The food as always is great, I've been coming here for years. The only let down is that the tablets you order from are now gone and you have to use a QR code, when dining with a group it makes ordering a nightmare. Staff are great but not the original. Prices have gone up also. Booking a table has gotten easier thoughFood: 5/5
The food experience was good no complains, but I remember the ordering experience use to be better, relaying on your own mobile kinda sucks and if people order from different devices the waiters get the very confuse, not he same nice memory. Other reason why the 2 stars, the restaurant was stupidly under staff in the floor , they where only 2 waiters running like headless chickens, why are u trying to save money on staff?.
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