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Vogeltown Automotive

  1. New Plymouth
  2. New Plymouth Car Repair

Reviews, get directions and contact details for Vogeltown Automotive

Address: 344 Carrington St, Vogeltown, New Plymouth 4310, New Zealand
Phone: 06-753 9399
State: Taranaki
City: New Plymouth
Zip Code: 4310


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Rubbish. Have a issue with transfer case and took it to them to fix. It's been there for two weeks and all they done is take the transfer case off. I've just recently bought the vehicle so it's under the dealership warranty. I've made inquires but get told lies. Never use them again. Yes the cars still at there shop.
You know how they say its the people that make the business, took my car in for a service, 3 visits and not once could the office ladies actually manage a hello, it was more like a blank stare and scowl that makes you feels like you're interrupting their day. Just a normal query about whether they offers rides to people back home, response was nope, so being a middle aged lady I got in my sons scooter and got back home but there was no "sorry about that but no we can't today, are you ok to get home", couldn't have cared a less. last visit to pick my car up I forced her to actually greet me which was begrudgingly. Most unwelcome place I've come across in a long time, i assumed my car got serviced I got a piece of paper with it and that was it. I certainly won't be back, but bit of a shame cos if they are good mechanics I wouldn't know, literally not one word to me about the job
Would highly not recommend!! I paid over $400 for an old guy just to have a look at my car and do nothing! Apparently the job took 2 hours and the part he ordered in was wrong. On top of that communication was poor and had to wait three weeks for anything to be done not that anything was performed. Car never started and ended having to hire another mechanic. Worst experience I have had with any mechanic, waste of money and a rip off.Service: Vehicle Inspection
Very thorough with there work; very polite and helpful
Need work , warrant for your cars, trailers then see Errol and his crew , great service , top job done , Cheers ,
Vogeltown Automotive, my experience with the business has not been good. Took my car in for a service. Explained that the transmission fluid was low. Was told it would be topped up as part of the service. Mentioned this twice as I knew it was important to get topped up. Also, they advertised 7% discount on parts and services to Gold Card holders. The staff knew nothing about it and said they didn't do that. Showed her the advertisement. She then took 7% off parts only, exclusive of Gst. She said labour was not a service. Rang Consumer Guarantee, found out she was incorrect. If a discount is offered, customers should be made aware if it is inclusive or exclusive of Gst. This was not done so legally it is assumed that it would be the gst inclusive figure. Asked about the Transmission fluid, she said it was not part of the basic service, incorrect, the invoice clearly stated it was. Took her 3 goes to get the discount correct. I supervised as transmission fluid was topped up. If I had not been vigilant, my transmission would have been wrecked. It is extremely poor that a business that does services all the time, failed to do such an important thing. I would not trust this business to do any work on my vehicle and would strongly suggest that others don't. Poor workmanship and staff with very little knowledge of the business. Edit
Owner and receptionist knows the value of customer service. I needed to book in for a WOF urgently and they were able to attend to me on the day I walked in! $50 for WOF. I think if you’re looking for a no fuss and honest service this is the place you should take your car to
Great friendly helpful service. Will be going back!
Always professional and courteous to deal with.
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