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Virgin Australia

  1. Perth Airport
  2. Perth Ai̇rport

Reviews, get directions and contact details for Virgin Australia

Virgin Australia
Address: Level 2, Terminal 1 International, Horrie Miller Dr, Perth Airport WA 6105, Australia
Phone: 13 67 89
State: Western Australia
City: Perth Airport
Zip Code: 6105


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Reviews
Virgin Lounge - the worst business class lounge I have ever visited. This was the food offering in Perth on Saturday lunchtime. Yikes.
Pretty efficient airline with friendly staff. Not a full service airline but they do offer free water, tea and coffee. Clean airplanes but only thing is that some of their planes don’t have a usb port to charge your devices which I do find odd. But the virgin entertainment system connected to your device was not bad. All in all a no frills kind of airline.
Not a great lounge in Perth. Food options were very limited. Tables were left with prior customers plates/cups and not wiped down - not very efficient in doing this. Glassware was also dirty and saw this on some plates too. Staff not overly friendly or welcoming hello, goodbye etc not heard.nnIt is somewhere to wait but don’t expect business or platinum style service or options!
Perth.. great place, worst Virgin staff.. and to be clear I’m referring to the desk warriors, the food service staff are great. This is the 2nd time I have been massively underwhelmed with desk service staff here so I felt compelled to write a review… as a frequent flyer I cannot name an airport where staff are committed to assisting me with a request for an earlier flight, even if it’s not available, I’m not disappointed because I can see they’ve tried… here, forget it… asked at the entry to the lounge and was told “No, we had a cancellation so there wouldn’t be any seats”.. there were people waiting and she was on her own so I said I’d come back and check again soon as clearly she didn’t check… upon this she had a quick look at the screen and said “nothing available” I went into the lounge and did a quick search for the earlier flight to see if anything was available - there was a seat….. so I waited for a while and saw that another staff member was there… I asked her if there was any availability on the flight she said “NO!” … so I said “thanks for your help” …. And then decided to write a review to warn people… in future if I am wanting a flight change in Perth, I will phone the virgin call centre! To be clear all other airports in AU have been fantastic, and I am a little grumpy knowing that I could e been home 3 hours earlier :
We always Travel with Virgin Australianthey can’t do enough for us. they always help me with my daughter who has disabilities. kind friendly supportive staff. Booking, Check in and boarding is fantastic and easy. highly recommended
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Virgin Australia map

Directions to Virgin Australia with public transportation

Airport Dr Stand 1 310 meters
36
37
902
Airport Dr Stand 2 340 meters
902
Airport Central Station 370 meters
Airport Line

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