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VicRoads - Sunbury Customer Service Centre

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VicRoads - Sunbury Customer Service Centre
Address: Hume City Council Building, 7/36 Macedon St, Sunbury VIC 3429, Australia
Phone: 13 11 71
State: Victoria
City: Sunbury
Zip Code: 3429


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
I would just like to say a huge thank you to the staff at VicRoads Sunbury for helping my son get his license this morning. After a technical issue, Monique, Rachael and Hao went above and beyond to ensure my son had his test and make him feel calm and comfortable. They were all incredibly professional and helpful.
I arrived on time for my appointment to verify my overseas license, and the process was very straightforward. The staff were friendly and made everything easy. Overall, a positive experience!
I went for my P license test and was nervous at the start but Rachele was calm and made the test more relaxed and allowed me to focus on the conditions of the road as it was wet and slippery. She was wonderful, patient and i felt confident with her clear instructions and guidance. Thank you Rachele!
If I could give you less than 1 star I would. The customer service at this vicraods is absolutely discusting.nI feel extremely uncomfortable every time I have to interact with anyone at this centre.nI am a local driving instructor and the last two times I have come to this vicroads for a drive test my clients have left in tears.nI have had a tester mark my client completely wrong during a drive test and fail them within the first minute for something they definitely should NOT have failed for.nAs an ex vicroads tester I am absolutely shook by the way these staff are trained/interact with people.nDo better with your staff vicraods, customer service is so disappointing
The staff at this Vic Roads office are just pure gold, they always go above and beyond the very best in customer service and attitude.
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