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VicRoads - Ballarat Customer Service Centre

  1. Wendouree
  2. Ballarat Local Government Office

Reviews, get directions and contact details for VicRoads - Ballarat Customer Service Centre

VicRoads - Ballarat Customer Service Centre
Address: 88 Learmonth Rd, Wendouree VIC 3355, Australia
Phone: 13 11 71
State: Victoria
City: Wendouree
Zip Code: 3355


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
The VicRoads - Wendouree Ballarat Testing and Inspection Centre stands out as a solid facility offering vehicle testing and inspection services. I recently had the opportunity to use their services, and the overall experience was highly commendable. The centre’s convenient location in Ballarat makes it an accessible option for local motorists seeking reliable testing.nnFrom the moment I arrived, the atmosphere was welcoming. The reception staff greeted me warmly and guided me through the registration process. They took the time to explain the testing procedures in detail, ensuring I felt comfortable and informed about what to expect. The waiting area was clean and comfortable, with ample seating that made the short wait quite pleasant.nnThe inspection itself was conducted efficiently and professionally. The inspectors were clearly knowledgeable, demonstrating a high level of expertise as they meticulously examined every aspect of my vehicle. Their attention to detail was impressive, and I appreciated the clear, jargon-free explanations regarding the inspection results. They were thorough yet respectful of my time, providing practical recommendations and addressing my questions with patience.nnMoreover, the centre’s commitment to maintaining high safety and quality standards was evident throughout my visit. It was clear that customer satisfaction is a priority here, as every effort was made to ensure a smooth and stress-free experience. The blend of technical proficiency and attentive customer service left me with a sense of trust and confidence in their operations.nnOverall, the VicRoads - Wendouree Ballarat Testing and Inspection Centre offers a reliable and professional service for all your vehicle inspection needs. Whether you’re coming in for routine testing or require a more detailed examination, this centre proves to be an excellent choice. Their commitment to excellence and customer care makes them a standout option in the region. Absolutely recommended.nnPs. Appointment was 11 Am but done and dusted 10:30 am.. not normal.. keep it up team!
I had an incredibly positive experience with a VicRoads staff member named Sam, and I truly felt it deserved to be shared. From the moment I approached the counter, Sam was welcoming, patient, and genuinely eager to help. I was feeling a bit overwhelmed with the process I needed to go through, but he took the time to explain everything clearly and calmly.nnSam went above and beyond to make sure all my questions were answered, and he never once made me feel rushed or like I was a burden. It's rare to come across someone who not only does their job efficiently but also brings such kindness and professionalism to it. A huge thank you to Sam for turning what could have been a stressful visit into a smooth and even pleasant one. VicRoads is lucky to have someone like him on their team!
I would like to leave a positive review for Sophie, our driving test examiner. Even though it was her first day on the job, she handled both my and my wife’s driving tests exceptionally well. She was professional, kind, and very helpful throughout the process. Her calm and supportive approach made the experience much more comfortable. Sophie is truly excellent at her job!
Helpful and friendly staff! Quick service. although we had our appointment at various times in the afternoon they looked after me and my partner to complete our licence and registration change over promptly and quickly to help us save over an hour! Thank you!
Got my driving test done today with EMILY and passed. Just no words to describe how amazing she was throughout the entire driving test.nI was so fu*king nervous & scared, but despite all this, she really handled everything so nicely.nOne of the best customer service
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