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Universal Store - Westfield Southland

  1. Cheltenham
  2. Southland Store

Reviews, get directions and contact details for Universal Store - Westfield Southland

Universal Store - Westfield Southland
"Universal Store is a leading Australian retailer specialising in trend-led and casual men's and women's fashion, shoes, accessories, lifestyle and gifting. Our team thoughtfully curate a range from local and international brands, working collaboratively to develop exclusive styles and collections to offer customers a variety of head-to-toe outfitting options no matter the occasion."
Address: Shop 2035, Westfield Southland, 1239 Nepean Highway, Cheltenham VIC 3192, Australia
Phone: (03) 9585 0088
State: Victoria
City: Cheltenham
Zip Code: 3192


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Another store I normally only shop Online at. However Sophie was so lovely and helpful, she was very genuine and made my day. I don’t get a lot of adult interaction. Great suggestions from her also.. I will definitely be back
Noah is a legend. Great customer service and really helpful. Going up and beyond to find stock after Black Friday. Overall the entire team were great.
I visited Southland universal store today , I had a beautiful young girl who took her time to help me pick an outfit for clubbing , I don’t knew her name but she was such a great help and I appreciated it heaps!! it’s people like her who I have so much respect for and they definitely know how to make customers feel welcomed!! Thank you guys heaps for your patience and compliments towards a dress u brought xx I’ll be back
Noah and josh gave amazing customer service! So accomodating and helpful, making sure I was 100% happy with purchases, so lovely
I was talking to a worker on live chat called hazel and she was really nice if you get to talk to her you are really lucky. she was able to help me with developing a new and improved style of clothing for myself. she was also able to provide me with gorgeous colours to suit my skin tone. loved her amazing work :
Very nice store, the staff were very helpful and kind. They went above and beyond to help me and my friend out with finding outfits. The clothing is very nice and store was tidy and we'll set up. I definitely will be going back to the universal store. Clothing is reasonable price and very good quality.
Just had a terrible experience in this store. Previous to today I have bought expensive jeans etc at the store with children in tow with no problems. There are at this point in time absolutely NO signs anywhere that state you can't take anyone into the change room with you! We made sure of that as we were leaving. I was with my 12yr old daughter while changing and was told through the door 'It's only one person per change room' and the girl stood outside the door waiting. Previous to this she had been acting like she was on ectasy and being very obnoxious and unprofessional in the store. Upon changing back out of the dress I was about to purchase and making our way out of the store, we were snickered at by the two female staff, must have been due to searching for signs - which do not exist. Have never had a problem taking my daughter into a change room before and they are a decent size, there is no excuse for this. Won't be returning.
It has everything you are looking for. The best style of clothes from men and women, hats, caps, accessories and surprisingly cocktail/mocktail mixers. I would definitely recommend shopping at this store.
Received such great and personal experience with the staff at this store, amazing energy, customer service and clothes - thanks team.
The staff at the Chadstone store are so helpful and super friendly. Absolutely love shopping at this store. Love the clothes and the fit is always good. Highly recommend.
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Universal Store - Westfield Southland map

Directions to Universal Store - Westfield Southland with public transportation

Southland Shopping Centre/Karen St (Cheltenham) 90 meters
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Southland Shopping Centre/Karen St (Cheltenham) 100 meters
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Southland SC/Karen St (Cheltenham) 100 meters
Frankston - Melbourne Airport
Southland Shopping Centre/Karen St (Cheltenham) 100 meters
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Southland Shopping Centre/Karen St (Cheltenham) 100 meters
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