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Reviews, get directions and contact details for TriCare Sunnybank Hills Aged Care Residence

TriCare Sunnybank Hills Aged Care Residence
Address: 330 Jackson Rd, Sunnybank Hills QLD 4109, Australia
Phone: (07) 3276 9000
State: Queensland
City: Sunnybank Hills
Zip Code: 4109


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
I have have heard and witnessed the very real outcomes of the poor care residents receive at this facility ,
Absolutely awful. My grandma has only been mistreated since she arrived a couple of years ago. It’s incredibly heartbreaking to watch some you love more than anything be treated so terribly. Tricare sunnybank do not take their complaints seriously and they do not aim to resolve any issues no matter how serious.
Two stars for the facilities, nice big room with big TV.nStaff seems friendly, but doesn’t help much.nNothing really happened to my mother-in law except she doesn’t eat much their food since not very nice meals.nWhat shocked us was an old gentleman who has not sight asked for help to go to toilet and the lady asked him to sit there and wait for 10 minutes but she never came back. The old man struggled but couldn’t find the way ti toile, we pressed the button nobody appeared and he stared to lose temper and yelled at the hallway, sadly nobody came.nI didn’t know how to help and had to keep eyes on my mother in Law. Just sad to see all this.
My Mum has been at Tricare Sunnybank for four years. It is a very challenging environment to deliver high quality care when measured against the acute care environment ie hospitals. Tricare has experienced issues over these years but I am very happy with the current leadership team in Raj and Amanda. I hope they remain in these roles to continue to support staff to deliver compassionate care to my Mum.
It is like a 5 star hotel with an exceptional level of care. I highly recommend TriCare Sunnybank Hills to anyone looking for aged care for their family.nnThe staff are excellent and visitors always tell me how great the nurses and carers were to them. The staff always have a smile on their face. It is so nice that I would stay there.
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Directions to TriCare Sunnybank Hills Aged Care Residence with public transportation


Hellawell Rd at Stringybark Street 75 210 meters
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Hellawell Rd at Stringybark Street 75 230 meters
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Hellawell Rd at Cazna Gardens 400 meters
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Hellawell Rd at Cazna Gardens 490 meters
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131
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