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Transcorp Removals & Storage

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Reviews, get directions and contact details for Transcorp Removals & Storage

Transcorp Removals & Storage
Address: 27-31 Venture Way, Braeside VIC 3195, Australia
Phone: 1300 466 838
State: Victoria
City: Braeside
Zip Code: 3195


Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 6:00 AM – 10:00 PM

Update Info

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Reviews
I found Transcorp to be good communicators and any queries I had answered promptly. The move itself was tricky as material stored for over a year had to be moved interstate. The people they contracted here in Hobart did an excellent job and handled the goods carefully. There were several breakages but these were incurred by the people who moved the goods into store in the first place. I would recommend this company.
7 years ago (07-12-2017)
Unfortunately I cannot recommend Transcorp as a reliable removalist company. At first their customer service was excellent when booking for my interstate move and I had every confidence, but upon late arrival for pick-up of my goods, the driver declared he was too tired to complete the move there and then that night as scheduled, but would start at 4.30am the next day. He then proceeded to cancel on me at 5am the next morning due to another job that was worth more money to him as he explained. This was the last day of my lease. I still can’t explain the devastation, let alone financial impact this has had on me during my interstate move. I contacted the manager as the driver said he did not want to. The manager was able to be contacted and tried to recover the situation by scheduling a pickup later that day with the same truck driver. I must say he did attempt to make alternative arrangements for a later pick-up, but unfortunately it was just too late based on our original agreement, and I had lost every confidence in that truck driver and the company. I incurred a significant financial impact for the cancellation due to lease obligations on my unit. I don’t like giving bad reviews, but feel it necessary people have all perspectives of other’s experiences with a company to make their own decisions for booking such an important service.
7 years ago (16-10-2017)
Horrendous experience. First they turned up with a truck too big for the street and then made me sign a declaration that if they got fined I would be liable. For delivery rang the emergency backup contact instead of me to try and sort out time and when told to ring me they didn't. I had to follow up a few times to get confirmation of delivery day and time. Then they turned up later than the agreed time after making a big deal of having to get it done really early that day. Goods turned up broken with several items damaged, truck was badly packed with lids taken off containers, items spilling out everywhere in truck. Driver blamed the previous drivers and storage for the problems. Took over 6 weeks and multiple calls and emails to follow them up to process insurance claim during which they claim that because they found an item advertised on gumtree, that would be the value they would pay. I now live in a regional area which doesn't make gumtree an option for replacement of most damaged items. They stated this after making me get quotes for replacements of all items. They do not cover quotes for repairs of items in claims. Had to chase up for copies of invoices for storage and payments multiple times. Would never use this company ever again and would advise against it.
7 years ago (25-01-2018)
Very impressed with the service...turned up right on time and fitted our household of gear onto the truck perfectly, including some particularly heavy plants, bbq etc. Three guys worked for 8 hours with maybe a half hour break, extremely helpful and nothing was too much trouble .
7 years ago (16-01-2018)
Moving house is tough work but the team at Transcorp took care of everything. Just my luck it was a scorching day...but this did not slow this team down. Truck loaded up like a huge Tetris game..everything fit PLUS my plants. They even placed my furniture as i wanted it in the new place. Get ready for the next move team coz this is just a temp stop till my new house is built. Till next we meet again. THANK YOU kind regards Kelly
7 years ago (27-11-2017)
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