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Reviews, get directions and contact details for Trail A Van Centre

Trail A Van Centre

About

Celebrating 40 Years as Market Leaders of Caravan services in Toowoomba.

Story

Our Parts and Accessories shop stocks a huge range of spare parts and accessories. Product brands include: Al-ko, Camec, Couple-Mate, Dometic, Fiamma, Hayman Reese, Honda, Rogers, Trail Boss, and many others

Trail A Van Centre is an industry recognised repairer for all major caravan insurance companies including CIL, SUNCORP & NRMA and the selected repair agent for RACQ. Selected repaired for Jayco, Roma and most other well know brands such as Coromal, Avan, Olympic and Kedron.

For all repairs and service work, just call to book in; then drive in to our workshop yard at 5 Hile Court. With 2 1/2 acres there's plenty of parking for all size vehicles. Just bring your keys and check in at our front office, we take care of the rest. While you wait, have a browse through our newly renovated spare parts shop, check out our vans for sale or use the waiting room and amenities near the workshop. We are experienced warranty repair agents for caravans, campers and Motorhomes of all major makes and models.

Our fully equipped 4 bay workshop holds up to 8 jobs at any one time and ALL WORK IS GUARANTEED.

Trail A Van has an indoor Caravan Sales showroom with a range of high quality caravans, new and used. Each new van comes with 12 months warranty and includes a complimentary 2 hour one on one lesson on the operation of your new purchase. Second hand vans all include a Gas and Safety Certificate, and by request we can also provide a PPSR (title check) and RACQ Inspection Certificate

We offer an Australia wide delivery service using one of our specially designed caravan carrying vehicles. Our history in the transport industry spans more than 30 years . We have moved everything from grain and road making equipment to Lamborghinis so you can relax knowing expert care will be taken in delivering your caravan, camper, motor home, boat or trailer. Just phone for a quote.



"Toowoomba's leading caravan repair, service, parts and accessory centre. Trusted by RACQ, Suncorp, Jayco, New Age, and all other leading insurers and manufacturers."
Address: 24-26 Mansell St, Wilsonton QLD 4350, Australia
Phone: (07) 4634 8600
ua.ten.dnopgib@vat
State: Queensland
City: Wilsonton
Zip Code: 4350


Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 7:30 AM – 12:00 PM
Sunday: Closed


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Reviews
We had the batteries upgraded to lithium along with a new battery management system, charger, extra solar and a couple of other checks on our 2014 caravan. Cannot praise Phil the tech highly enough. He was very methodical, thorough and a very pleasant bloke. The rest of the team were very professional from start to finish and whilst not a cheap job, we felt we received value for money. Well done Toowoomba RV Centre, we have no hesitation recommending your services and would happily use you again.Service: Battery
We have use this business for servicing our previous van and had great service but today after booking our new van in 9 weeks ago for its first 12 months and was told on day when I was on the phone was the first van for that day and myself going to work an getting an early mark so I could pick it up I get a text to say oh sorry will not be able to finish your service pick it up Monday well to say I was a little upset is understatement. So I rung my husband and said go out and pick the van up and bring home . My husband rebooked the service for next Thursday and was told it mightn’t ready pick up until Friday . For goodness sake it’s only a service not a major as it only 12 months old. Well I am far from happy with the customer service because it is very poor. A phone call yesterday to say they are snow under and explain the situation and I might not be as unhappy with them. I think they just too big and it maybe time to think about looking else where for servicing. The last don’t take the booking if you can’t service a van in one day
Good advice. Genuinely tried to help me, even though they couldn't book me in until Jan '23. Helped with how to get away without getting a inverter put in. With the 2 cigarette lighters I have in the van which runs off solar..very helpful
Needed to get a RWC and gas certificate done urgently as hadbaold our van and person we had stuffed us around. RV Service Centre came to our rescue - they were able to fit us in and do the work on that day - knew we wouldn't have any issues as van was only 2.5yrs old. We are booked in with our next van for some additions to be done. Can highly recommend this business for excellent work.
Successful new bathroom renovation,larger shower, new toilet and new basin with vanity customised to suit existing cupboards. Wallpaper added to uplift decor. Thank you RV service centre, very happy.
Staff have great knowledge of all the products and I had my answers answered parts inside 15 mins
Can't thank these guys and girls enough, they came to the rescue twice whilst I was in Toowoomba, and fitted me in when they were super busy. They also came out to my caravan park when the van flooded and sorted it all out. Polite, friendly, professional - just awesome.
Customer service leaves a lot to be desired. I ordered parts and received only 2 of 3 items. When I asked for refund for missing item they didn’t even apologise. Ordering process was painful - seemed disinterested. I will take my business elsewhere. There’s only so much you can blame on COVID!
Great service, friendly staff, prompt quotes.
Exceptional service received ,great range of parts and accessories. They went out of their way to repair my van .
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