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Tilly's Crawler Parts Toowoomba

  1. Glenvale
  2. Gowrie Junction Car Repair

Reviews, get directions and contact details for Tilly's Crawler Parts Toowoomba

Tilly's Crawler Parts Toowoomba
"As an Australian family-owned company with global reach, Tilly’s is proud to stock over 43,000 new alternative parts for earthmoving machinery. From our base in Toowoomba, Queensland, we ship quality parts across Australia and around the world.Our experienced team are constantly sourcing quality used machinery, from dozers to excavators, providing you with genuine alternatives to purchasing new machines.Our onsite workshop ensures you will be back on track in the quickest possible time, enabled by our extensive stock of both new and used genuine and non-genuine parts.The right part - or machine - at the right price, right now - that's the Tilly's promise."
Address: 348 Taylor St, Glenvale QLD 4350, Australia
Phone: 1800 076 280
State: Queensland
City: Glenvale
Zip Code: 4350


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews
We drove from Hervey Bay to this place to buy machinery, massive place, great staff Highly recommended
We recently dealt with Ken, terrific experience. Had all of the parts on the shelf and even some unique parts, which we did not expect. He was extremely knowledgeable and simply couldn't do enough to help us get going again. He called us back when he said he would, he was happy for us to amend the initial list of items required and we found the parts which arrived overnight were very well priced. We would give 10 stars if we could. Thanks again Ken and Tillys team.
Rubbish service when it comes to second hand parts. Made a website inquiry, missed a call but no message left. Rang back and couldn't get through. Called up passed to spare parts who said they wouldn't have the part second hand then I said " what about all the bulldozers being wrecked"then goes we been wrecking for 20 years part might not be there but we can look. Then hung up. What an absolute toss. This is a business for the back slapping boys
It's rare for me to be able to finish coffees I get. It's either too burned or just vile swill. My coffee at Tilly's was so good I almost grabbed another. As a gourmet chef I know good food. That's exactly what I got from Tilly's.
It would be great if they actually responded to emails at some point. Extremely poor customer service. If you appreciate a supplier who cares don't go to Tillys
No Accountability, We found a 20tn loader listed on the Tilly's web page, contacted the parts team who then sent a Quote & confirmation they have the machine. A 24 hour hold was then placed on the machine while we arranged x2 purchase orders from our customer, x1 to travel to Toowoomba to Inspect x1 to purchase the machine The Tilly's team were then contacted & started the drive to Toowoomba, 250km's into the trip I was contacted to say the Loader had been stripped!! After multiple confirmations via Email & phone the loader was ready for inspection & purchase, someone must have got out of there chair & checked... Now as a middle man in this deal I am 250km's one way into the inspection, a purchase order from my customer that has no grounds to send a invoice to & a Tom @ Tilly's who blames his Computer for the error. This transaction with Tilly's has impacted me with job schedules, Lost sales, unpaid travel & Labour. Lets hope this Google review holds them somewhat accountable with how there future customers read how they operate.
The site is very good for parts availability. The staff may be professional at what they know, but my experience was not customer friendly. Let's see if it's better next time I am there.
Tillys have a large wrecking yard full of heavy machinery in various states of dismantling. If your looking for good quality parts you should definitely try Tillys. The professional team have a database of all machines being wrecked, so all you have to do is call them and they can look it up.
Stay away from them . Selling rigged and non compliance machinery . Extremely rude staff . Teach some customer services skills to your staff specially Richard
Ask about some fiat dozer parts “ We only do cat and Komatsu “ ha
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