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Reviews, get directions and contact details for Thomastown Recreation & Aquatic Centre

Thomastown Recreation & Aquatic Centre

About

Why TRAC? - fantastic, modern facilities that are amongst the best in Australia

Story

Thomastown Recreation and Aquatic Centre (TRAC) has been opened since September 2010 and residents are enjoying all of the fantastic, modern facilities that are amongst the best in Australia. The beautiful new Centre includes fully accessible swimming pools and fun children’s play features; a café and function areas; a state-of-the-art health club and stunning artworks throughout.

Proudly operated by YMCA Whittlesea on behalf of the City of Whittlesea, TRAC is now the premier aquatics and firness facility in the northern suburbs.

Management at TRAC reserve the right to remove any false, slanderous or threatening posts on the TRAC Facebook page and will refer any such posts to both Facebook and Victoria Police. This is in acknowledgement of the rights of our patrons and is done without any bias or misleading intent.



"TRAC is the premier indoor swimming pool and gym in the City of Whittlesea servicing Thomastown, Lalor, Epping, Mill Park, South Morang, Campbellfield, Bundoora, Reservoir and Fawkner.A large, inclusive facility, TRAC offers an indoor 25 metre lap pool, warm water pool, learn to swim pool, toddlers pool with a waterslide, sauna, steam room, spa, gym, group exercise, multi-purpose sports court, occasional childcare and function room hire. We also have an outdoor water park with great activities for the kids complete with BBQ facilities."
Address: 52-54 Main St, Thomastown VIC 3074, Australia
Phone: (03) 9463 0700
ua.gro.acmy@cartevoli
State: Victoria
City: Thomastown
Zip Code: 3074


Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 9:30 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM


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Reviews
Very impressed with the whole set up of all the different types of pools to cater for so many different lifestyles..eg..Spa..disability..children's area for the very young and another for the young school age and then there are the lanes for normal swimming..Lots of seating..lifesavers present everywhere..Lots of parking area and dressing rooms..Nowhere better..Tidy everywhere and very roomy. Couldn't fault anything..Swimming teachers very much alert and careful watching with crowds of children...
I have tried using the contact through the online website and provided information on multiple occasions with no response so here is my feedback. Very disappointed that I requested swimming lessons program cancellation 3 weeks ago over the phone and through online portal cancellation form and I still had them deduct money and fail to cancel the membership I have been coming for quite few months so l had no minimum, if l knew they were going to continue deducting money after cancelling, I wouldn't have joined as when I joined they reassured the contract is only permanent for 3 weeks this is all a lie. Swimming instructors are great but bathrooms need major improvement very unhygienic place to take babies/toddlers/adults to change.
Unwilling to listen to or respond to participant feedback regarding the group fitness timetable. Have called and emailed several times requesting to discuss the changes with centre management and have not received any acknowledgment let alone correspondence addressing my concerns. Ethos of group fitness is supposed to be about community participation. Incredibly disappointed.
One of the best places to feel good and relaxed, to free my mind, work hard on my health and to have fun. I have to say I love this centre, I've had a pleasant experience, I met some of the employees, Anna and Vicky.nThey are absolutely lovely and professional, they answered all my questions through a phone call and since I stepped into the place they were very kind and welcoming, Anna guided me through the process for my gold membership and explained everything in detail, Vicky gave me a cool and extensive tour through the facilities and told me all the classes they provide, I'm so excited!!!.nToday was my first day and it was just amazing! Even though I know how to swim the guards were very attentive an checked in to see if I was fine. Thank you all so much for being very attentive. There are excellent facilities and classes available that I'm excited to join.
Very busy place on a hot day!nFacilities need a clean as I noticed mould on the roof in the steam room and a build up of a white substance on the children's equipment, but it was still well maintained. Clean changing rooms and toilets.nThe prices were good too.nAll in all, a good visit!
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