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Reviews, get directions and contact details for The Warehouse

The Warehouse

Story

Get that Bargain Feeling at The Warehouse!
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Address: Coastlands Shopping Centre 2 State Highway 1, Paraparaumu 6010, New Zealand
Phone: 04-298 2056
State: Wellington
Zip Code: 6010


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 9:00 PM


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Reviews
Great selection of goods at reasonable prices.
Cheap price. Nice arrangement, good staffs.
Staff are rude, walked up to the checkout. Greeted the cashier and asked how his night was going. Was ignored and stared at like I was speaking another language. Dude kept talking to another cashier 3 tills down though, very loudly. Guy couldn't even be bothered to ask if i wanted my receipt for $100+ worth of items. If you don't like your job work somewhere else. Abysmal service.
Went into The Warehouse to pick up a few items this avo. There was a buildup of customers needing to be served with 1 till lane open. As a couple more open to serve, Debbie opened her till. I went, greeted her & she received her customer me with a grunt. Ok, I've worked in customer service before, people have off days, there's many customers, understandable. I place my items down. She scans them, tells me to get over to the other side to pay while PUSHING my items back for me to take. Rather than a more efficient; placing them by the eftpos machine herself, I can move over & the transaction can flow. Which is what always happens. As I'm picking up my items she continues to rush me through the transaction. I always ask for a receipt, which many workers forget since we're more of a digital society in NZ. SHE ARGUES & STATES HER CASE, THAT I HAVE TO WAIT. I reply; for her to have patience. I refuse to argue with a staff member over a couple pairs of socks, it really isn't a big deal to wait.nnThere's many things I empathise with in service work, since I've been in their shoes. Unfortunately Debbie's customer service is next level POOR & her TERRIBLE attitude tops it off. For her age she should know how to treat a customer, let alone another person. It's best that we get Debbie working under supervision by another staff member till she understands the basic concepts on how to serve a customer. Socks are super comfy & I recommend them for Winter
Store well presented and easy to navigate, staff were absolutely amazing. Offering solutions and helping with every question, great environment.
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