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The Warehouse

  1. Auckland
  2. Onehunga Department Store
  3. Otahuhu Department Store
  4. Papatoetoe Department Store
  5. Manurewa Department Store

Reviews, get directions and contact details for The Warehouse

The Warehouse

Story

Get that Bargain Feeling at The Warehouse!
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Address: 501 Ti Rakau Dr, Botany Downs, Auckland 2013, New Zealand
Phone: 09-273 1597
State: Auckland
City: Auckland
Zip Code: 2013


Opening Hours

Monday: 8:00 AM – 12:00 AM
Tuesday: 8:00 AM – 12:00 AM
Wednesday: 8:00 AM – 12:00 AM
Thursday: 8:00 AM – 12:00 AM
Friday: 8:00 AM – 12:00 AM
Saturday: 8:00 AM – 12:00 AM
Sunday: 8:00 AM – 12:00 AM

Update Info

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Reviews
Kiri is definitely an asset to the group, she's friendly, patient, professional and very helpful, this is what your call great customer service. Quality of products sold are generally in durable condition.
The service was really bad. The first payment failed. I immediately went to withdraw cash and came back. However, by the time I got there, the store had already closed down and was no longer open for business. The time was 9:55.
Today, I was a customer at the warehouse, the matter in question was the price of cat food. Whilst a sale sticker was present i.e. two cat foods for $3.50, I gathered up two varieties and proceeded to self serve checkout. The amount for the cat food differed from. The sale sticker, questioning the assistant, she sought advice from the manager at customer service.nI was informed it was not the meat brand. Just the fish. The assistant ran back and forth to her manager for guidance.nI disputed that as nothing on the sale document indicated that. I was referred to the manager at customer service. I broached the manager who was very aggressive. Informed she would deal with the situation. Meanwhile the assistant produced the sale document, which did not state fish only. The Manager stated that the sale document was expired. My adult daughter informed that warehouse needed to honor the advertised price. The manager was extremely staunch in her response to me, finally allowing me to purchase the two varieties of cat food at the advertised price.nI question the manager's customer manner that was very disrespectful and aggressive.nThe dispute was over $2.00. Oh, I had additional groceries in my trolley which I had paid for. I recommend that the Manager receive upskilling in terms of customer service.nnfi
I recently visited The Warehouse Botany a few times and had a great experience. The store was well-organised with a wide selection. Jo, a staff member, was particularly helpful in almost all my visits. She helped me to navigate to different section on multiple occasions. Her friendly and professional service knowledge about what is kept where made my visit memorable!
Unusually small Warehouse. Felt empty and somewhat boring. The workers were helpful and i did managed to get what i was looking for. Also it wasn't busy despite going at midday. However even Warehouses in South Auckland are much larger and better to shop at which is pretty sad especially for a large shopping suburb like Botany.nnSelf service - Problems with self service machines both times. No-one there if you need help. Security is pretty useless as well. Unlikely to be back.
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