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Reviews, get directions and contact details for The Good Guys

The Good Guys

Story

Doing Good since 1952!



"The Good Guys is where you’ll Pay Less Every Day on a wide range of appliances and electronics across Australia. Since 1952, we have provided families with the latest technology and appliances, including fridges, ovens, dishwashers, vacuum cleaners, TVs, computers, laptops, tablets, gaming, wellness, heating and cooling products from all the big brands. Shop in-store, over the phone or online to find great deals!"
Address: 1/85 Vineyard Rd, Sunbury VIC 3429, Australia
Phone: (03) 9744 0400
State: Victoria
City: Sunbury
Zip Code: 3429


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Maddy at the front counter was very helpful. She coordinated my return of a defective item under warranty. She arranged a replacement item for us from another Goodguys store in regional Victoria. Excellent customer service and problem solving skills. Thank you Maddy for helping us out :- Above and Beyond - 5 stars The Ninja Man
I recently visited the Sunbury store to purchase a few things and I was served by a gentleman named Peter T. Peter went above and beyond to help me with what I was looking for. He was very knowledgeable about the different products. Peter was so kind and he really made me feel like his number one priority, was to make sure I was making an informed decision about the products in my price range. I know I took up a lot of Peter’s time but he never made me feel that way. Thank you again Peter T
Went in store today, and was helped by Nigel. Have had experience of Nigels customer service before, its always been 5 star, whether Im spending $59 like last time or $1300 like today. Super knowledgeable, friendly, and nothing is too hard, always goes the extra mile to help. The Good Guys in Sunbury always makes you feel welcome, its like a good local family run store. Keep up the good works guys, it keeps me coming back.
I am setting up a home office. Can't recommend the two Chris' in the tech section and the gentleman who put the pricing offer together whose name I didn't catch and every staff member I had interaction with. Before, during and after the sale . Thank you all very much!
I was really impressed with my recent shopping experience here. The sales assistant, Claude, took the time to discuss different tvs, explaining the differences to justify the wide variance of prices and making it much easier to select a tv that suited my requirements.
Loved the service we received from Leanne in store today. Good, old fashioned style! What a delight she was to deal with. Needs to be more Leannes' in the world!
If you are needing the best possible service at the Sunbury store go and see Teresa she will help and answer any questions needed. Very friendly and helpful sales associate!
Bought most of my white goods and electronics from this shop but lately the customer service is quite wanting. My last three visits, I felt that they were unavailable, indifferent & unfriendy.
The staff here are always willing to help or put you onto someone that can. Reasonable range of products though they can order other stuff in. This has become my go to store.
A big thank you to all the staff at good guys sunbury great help to us and a special mention to Chris.P.....thank you so much for your great customer service and all your help..
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