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Reviews, get directions and contact details for The Bike Shed Ltd

The Bike Shed Ltd
Address: 70 Ridgeway Street, Whanganui, 4500, New Zealand
Phone: 06-345 5500
State: Manawatu-Wanganui
City: Whanganui
Zip Code: 4500


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed


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Reviews
Stopped in during TA2018 and they got me sorted. Friendly, quick and honest shop. Wish there were more like it in the US.
7 years ago (10-03-2018)
Great service by Doug and the Team. Very knowledgeable and great range of products.
8 years ago (09-04-2017)
My husband took his wheel in to get the spokes straightened and a new tyre put on. The owner, for his own reasons, put on the wrong sized tyre, instead of just replacing the worn one with a new one of the same size. He arrogantly justified this with his specifications book, stating that my husbands bike took that size tyre. Aggravatingly for us, it was at least 5mm too big and would not fit the bike. Just because a bike catalogue says a bike takes certain parts, does not mean a 'modified' bike does. Any work done to a bike that has been 'modified' should be kept to those modifications unless agreement with bike 'owner' has been consulted, which he was not. When I had to return the wheel to get the right sized tyre put on, I was treated like I was an idiot, and in the wrong. He said we were obviously doing something wrong and he told me to bring the whole bike into the shop and he would put the wheel in for us, he said it would only take him two minutes. The next week, I took the whole bike in as he suggested. He saw that the wheel, with the tyre on it, would not fit the bike. He again, arrogantly informed me that the tyre was the right specification for the bike and that the derailer was bent. Of course the derailer was bent, we tried to put the 'fixed' wheel onto the bike. He told me to give him ten minutes. I walked out and returned fifteen minutes later. He still arrogantly told me the tyre he originally put onto the bike was the right specification for the bike. However, he then put a smaller sized tyre on despite his previous claims. I asked him where the original worn tyre was, to which he replied it had been thrown out weeks previously. Funnily enough, we had only dropped the wheel in the week prior so his statement was false. When I pointed this out, he arrogantly denied this. I told him I did not want to have to come back again to get the tyre size we actually wanted put onto the wheel. I wasted 30 minutes of my time to try to get him to fix his mistake. Customers are what keeps a business like this 'in business'. Treating customers in a condescending way and straight out lying to them is not the way to stay in business. I will not be using this business in the future and I urge others to be wary.
9 years ago (09-05-2016)
Super helpful and friendly. May be a little short staffed if many people show up at once.
9 years ago (05-10-2016)
While touring NZ on a heavily laden bike my rear rim started to crack. We pitched up in Bike Shed and received excellent, friendly service at a very reasonable price for the replacement rim and wheel rebuild (I have a Rolhoff hub so replacement wheel eas not an option). Based on this experience I would wholeheartedly recommend thrm!)
10 years ago (23-01-2016)
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