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Reviews, get directions and contact details for Sweet Indulgence

Sweet Indulgence

About

Makers of exquisite cakes, slices and muffins.

Story

Sweet Indulgence is recognised as a market leader within the broader hospitality and food industry. With over 25 years of operation we believe our reputation for superior products and service is well deserved.

We specialise in creating delicious, handmade products for all occasions. Only fine raw ingredients are used. Cream, eggs, butter, sugar and flour are still our mainstay. The end product always looks fabulous and tastes even better.....

Our product range is broad and fused with many recipes that have stood the test of time.Many have tried to reproduce our fine products however we still stand alone with many of our designs and unique recipes.

We bake from a fully purpose built factory and carry full HACCP Accreditation.

Address: 5 Hepner Pl, North Geelong VIC 3215, Australia
Phone: (03) 5278 4137
ua.moc.ecnegludniteews@noitpecer
State: Victoria
City: North Geelong
Zip Code: 3215


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: 8:30 AM – 4:30 PM
Sunday: Closed


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Reviews
I have shopped at Sweet Indulgance for over 20 years. Last time I went, the service was appaling. I have never been treated so poorly by sales assistant. Firstly I was called rude that I interrapt when she speak etc. I had a big order for a birthday party and have decided to go ahead against my inside voice telling me to leave the place immidiately. I have left the shop shocked, so was my husband. After half an hour I have decided to cancell my order and have made a phone call. The lady that picked the phone was the same one that has served me. When I asked for the manager she has claimed that she was the one and simply hang up on me. I will not come back.
Very unprofessional. We ordered our wedding cake and set a day and time for pick up. We arrived earlier and the shop was closed. An hour before business hour closing. Cannot be reached and never responded at all. Very disappointed and stressed over this.
Very disappointed with my purchase today, 3 mini mixed berry cheese cakes and 3 mini lemon meringues Cheese cake dry as anything and lemon meringue well the bottom was ok but the meringue hard as a rock none of us could eat it binned the lot and in the past the meringue was so soft glossy and gooey I won’t be rushing back
Brought mini cheesecakes and none of the flavours even tasted like a actual cheesecake. Texture also was all wrong. Never going back
Friendly and very helpful staff,beautiful cakes.My boy thoroughly enjoyed his birthday cake
The cakes here have been amazing! I would give 5 stars but sadly, I’ll explain why. I’ve been getting the same cake for my birthday for probably the last 10+ years of my life and it’s my favourite cake of all time I’ve ever had. Unfortunately over the last few years or so it’s changed, the first changes were slightly minor in appearance and it still tasted the same but this year it was very different looking physically and the taste was different too still a great cake just not the cake I’ve grown to love for nearly half my life it does sadden me that it’s changed so much but I do understand that change is needed for companies to grow but I will continue my annual support for my birthday thanks sweet indulgence
I thought I was doing the right thing by not ordering run of the mill cake for a special occasion. The girl who took my order was so friendly and helpful even excited to be discussing my options. My request was simple a layered cake with four layers, white mud cake and blue. Macaroons and drissle with a happy 21st plaque. The cake was a huge disappointment!! Buttercake not mud cake. Piping on the top looked like blobs. Macaroons were plonked on not even arranged and were sprayed with blue food colour not actually blue!! And white. Cake was two thick layers instead of four so no frosting in the middle! Plaque was stuck on the side of the cake not mounted on the top and was hardly readable. Would not recommend if you want a specially cake for a memorable occasion. I did not get what I asked for, what was suggested to me or what I paid for$$ Disappointed as you only get one chance at a special occasion
Thankyou Con for a beautiful cake, my dad was so pleased and it tasted amazing. New girl was lovely and helpful, very happy and grateful. Love Chariklia Loukanaris
Thanks for your last minute birthday cake Looked fantastic and tasted delicious
Bought a dozen assorted cakes Thursday 3rd February 2022. Most were old and stale. The lamingtons were rock hard, no doubt made for Australia Day so I’d guess 2 weeks old. Wouldn’t buy from here again.
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