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Swan Hill Primary Health Medical Centre

  1. Swan Hill
  2. Swan Hill Doctor

Reviews, get directions and contact details for Swan Hill Primary Health Medical Centre

Swan Hill Primary Health Medical Centre
Address: 31 High St, Swan Hill VIC 3585, Australia
Phone: (03) 5033 9900
State: Victoria
City: Swan Hill
Zip Code: 3585


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 – 11:00 AM
Sunday: 9:00 – 11:00 AM

Update Info

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Reviews
Unfathomable for a heath service to have reception staff who are blatantly uninterested in supporting patients to seek health care but are instead just wielding the power that a position behind a desk gives them. A shame as the doctors are actually wonderful! Please train your reception staff to listen and treat people with more compassion and common sense than just parroting policy.
What an absolute shame a reception staff member was so ‘snooty’ today. I don’t usually like to leave feedback however the service or lack there of today by the receptionist Meg was absolutely rude and disgraceful in a Medical Centre. I have only ever had pleasant experiences by the doctors and staff however today was a disappointment. This receptionist was on a total power trip with sadly a very sour tone.
I've been multiple times and the staff have been very friendly and helpful. All the doctors I have seen so far have been amazing and genuinely care for the patients. The reception staff are very easy to talk to when needing to book an appointment and are always in contact regarding appointment times/availability either via text or phone. I'm very glad that SHDH added this building.
It's a shame I have to even give it 1 star to leave a review. TL;DR: Horrible place due to the reception staff, go elsewhere. First time I walked in over 3 months ago the two ladies at reception were having a personal conversation and didn't acknowledge me standing there until they were done - I was the only one waiting. The appointment was a month or so ahead due to the Dr. being on leave. Turns out they provided me with a card that had the wrong date on it. I called to confirm on the day to be told we had missed and was earlier in the week. A little annoyed, but alright... we're all human. Rebooked a week later over the phone with Polly. Confirmed the date and time multiple times explaining the situation in that phone call. Multiple times it was confirmed to me and we'd recorded it down at that point. Called today to confirm the appointment, and was advised that we'd missed it again as it was earlier in the day. A horrible nightmare of complete incompetence and apathy from staff here.
The best thing to happen in swan hill. A very needed and welcomed medical service with a fantastic list of Doctors that one can only hope this service can retain. The Nursing and Reception staff here are both friendly & accomodating, making a visit here a pleasant and comfortable experience.
Good Drs & Nice friendly reception staff.
Friendly staff and efficient
Holly the needle nurse is an absolute LEGEND!! She got our son who has a phobia of needles sorted quickly, painlessly and he walked out smiling after his needle. Highly recommend her, such a champion!!!
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Swan Hill Primary Health Medical Centre map

Directions to Swan Hill Primary Health Medical Centre with public transportation

Swan Hill Hospital/High St (Swan Hill) 50 meters
1
Anglican Church/McCallum St (Swan Hill) 150 meters
2
MacKillop College/McCrae St (Swan Hill) 160 meters
1
2
Municipal Chambers/Beveridge St (Swan Hill) 260 meters
Swan Hill - Sea Lake Via Lake Boga or Ultima
High St/Rutherford St (Swan Hill) 320 meters
2
South - Schools PM

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