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Reviews, get directions and contact details for Suncorp Bank West End

Suncorp Bank West End
Address: 108 Boundary St, West End QLD 4101, Australia
Phone: 13 11 55
State: Queensland
City: West End
Zip Code: 4101


Opening Hours

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Yvonne the bank manner is rude, condescending & disinterested. She assumed she knew the answer before I could explain my concerns. She repeatedly told me to go away & review my bank statements myself or ask an accountant to explain if I still couldn't work it out! I tried to reiterate I've reviewed the accounts & if she would kindly pull the accounts I could show her the inconsistency I was referring to. She blatantly informed she's already explained & I could talk to an accountant if I couldn't grasp the problem. From a branch manager this is extremely poor customer service & shows her lack of understanding, intelligence & leadership! I will be closing my accounts after being a loyal customer for 40yrs.
Could serve customers quicker. Always find myself, even as a business customer, waiting an unreasonable amount of time. And please open weekends.
I found the service here wonderful! I was depositing money and still surprised that you have to fill out a paper form though.
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