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Suncorp Bank Stafford

  1. Stafford
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Reviews, get directions and contact details for Suncorp Bank Stafford

Address: Stafford City Shopping Centre, 2/400 Stafford Rd, Stafford QLD 4053, Australia
Phone: 13 11 55
State: Queensland
City: Stafford
Zip Code: 4053


Opening Hours

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
I have been with Suncorp for 30 years. Recently, they decided to turn the Stafford branch into a sales office, removing the tellers and replacing them with overworked staff that can't help with much at all. They just refer you to speak to the faceless people at the end of a telephone line. We tried to deposit a cheque into our business account (no ATM card) and was told that the only way we could do it was via an ATM deposit. Why? Sure, we could get an ATM card but why make it hard. We rarely deal with cheques. That was the final straw. Suncorp have lost my business. My advice to Suncorp - shut the store and just put the ATMs outside. My take on it is that the staff have no authority to assist with financial transactions and are there as a sales office for financial services. Call us old fashioned, we will move our services to a Bank that has tellers that we can complete our super complicated transactions - like depositing cheques without an ATM card. Suncorp, you save yourself the cost of tellers but you lost a high value customer.
8 years ago (01-06-2017)
Nice layout and helpful staff.
7 years ago (18-09-2017)
Good service received and very clean inside. Not my local bank but would go back if needed.
8 years ago (21-12-2016)
Disgraceful "service" offered by one female staff member, she was extremely confrontational and rude when asked for assistance in operating the automatic money deposit machine!
8 years ago (12-12-2016)
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