Subway Waurn Ponds Shopping Center

Reviews, get directions and contact details for Subway Waurn Ponds Shopping Center

Address: 135-177 Colac Road, Grovedale VIC 3216, Australia

Phone: (03) 5241 1051

Website

State: Victoria

City: Grovedale

Zip Code: 3216

Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 8:00 AM – 5:00 PM

Update Info

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Reviews

Atrocious food, and rude staff. Person who took my order wasn't listening to me, I can't have egg and requested for no sauce, but was somehow given mayo. When I took it back, this rude lady who was clearly miserable, made it her job to ensure I was just as miserable by blaming me for the mistake, reluctantly remaking the sandwich and throwing it at me without saying a word. As someone who works in the food industry I am no less than appalled by this encounter. I try to give the benefit of the doubt where I can, especially if it is ever busy, but considering I was one of 3 people there, there is absolutely no excuse. Would give less of a score if I could. Just go ANYWHERE else, that little sushi spot in the foot court has some nice things.

Worst made sub I've ever had..  The older woman who was making our subs clearly doesn't care about her work or know what shes doing. She just carelessly puts the filling in and it's not evenly spread, and half falling out of the sub.. then she can't even cut the sub in half correctly! Like how hard can it be  I definitely don't recommend coming here if you're after a decent Sub! Disappointed for sure

I'm giving a 1 star. This is because my experience here wasn't that great. I understand training new workers but the one that served us didn't know exactly what he was doing and he wasn't helped by anyone. And because he didn't have anyone looking out for him, he made a mistake by putting teriyaki chicken on my tuna sub and if I hadn't noticed this I feel like he was going to to keep making it. What if I was allergic to chicken or teriyaki? I asked them to remake my sub and he huffed away and remade it but leaving the other sun I ordered on the bench to get cold then went back to the start of the line and started making other customers subs. It wasn't the best sub in the end and I am very disappointed in this.

Had a disabled client with me. Paid for his $9 wrap with a $20 note and was given change for $10. I know for a fact I gave her a $20 but she refused to give me the $10 owing my client. Will never go there again.

The rudest and most unpleasant worker served me here today.  The young Indian lad with glasses did not speak or acknowledge me once. He mumbled his way through taking my order which I had to navigate for him.  Additionally, he was on the phone via his ear buds and was extremely rude and unprofessional.

Quick and friendly, food was fresh and spot on. Best double meat BMT I’ve ever had! that’s saying something because I have the same thing every time would highly recommend.  Vegetarian options: Lots of veggie options  Kid-friendliness: Healthy snacks compared to Mc-Donald’s  Parking: Lots of parking less than 1/2 minutes away and it’s free  Dietary restrictions: Gluten free

This Subway is the only one I go to - staff always friendly with the subs fresh and tasty. Keep up the great work

The worst experience I have ever had at a food place. My boss got a chicken terryaki sub and after reminding them when putting the salad on that it’s supposed to have chicken teriyaki on it, was snapped at saying “I’ll put that on after” and it was still forgotten. I was sent back in to have it replaced and was snapped at by the older lady saying that the chicken wouldn’t have been forgotten because they always check before finishing and that they don’t remake subs as it is a “waste”even though it was their blatant mistake. As I was being snapped at and told that it was my fault that they forgot the meat by the older lady another man was complaining about the wrong sauce being on his sub. After this complaint, the older lady continued to say that she will just put the correct sauce on top of the current sub with the wrong sauce and wouldn’t remake it. As well as all of this, they were preparing food and touching an iPad at the same time without  changing gloves. I have never experienced such disgusting customer service and will never be returning. DO NOT GO TO THIS SUBWAY

Worst subs have had. Not listenes to, newby needes to be guided instead of being talked down to, hardly any salad. Even elderly father was disgusted with food. Certainly wont be going back there in a hurry.Food: 1/5

Was in just now was told they don’t do Italian herbs and cheese anymore. But it’s on the menu itself. Funny thing is before he was holding those bread that looks like someone step on it.

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Directions to Subway Waurn Ponds Shopping Center with public transportation

Waurn Ponds SC/Princes Hwy (Grovedale) 170 meters

Waurn Ponds SC/Colac Rd (Waurn Ponds) 240 meters

Waurn Ponds SC/Pioneer Rd (Grovedale) 260 meters

101

Melbourne - Warrnambool Via Geelong & Apollo Bay

Waurn Ponds SC/Pioneer Rd (Grovedale) 270 meters

101

Melbourne - Warrnambool Via Geelong & Apollo Bay

South Valley Rd/Princes Hwy (Highton) 430 meters

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