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StudyLink

  1. Dunedin
  2. Otago Local Government Office
  3. Dunedin Local Government Office

Reviews, get directions and contact details for StudyLink

StudyLink
Address: 162 Castle Street, Corner Castle and St Andrew Streets, Dunedin, 9016, New Zealand
Phone: 0800 889 900
State: Otago
City: Dunedin
Zip Code: 9016


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Reviews
So sick of dealing with this service. They told me to call them back once I uploaded my forms so they could push through my application, connect emailed me saying they had been sent through so I waited in queue and let them know the documents have been sent, only to be told I should’ve waited 4 more days. Absolutely ridiculous, stop wasting my time. It’s also really insulting finally getting on the phone with someone only for them to ask about my parental application forms, what parents!!!? How many times do I have to repeat myself.
utterly laughable, pisspoor management and administration that could almost be considered exploitative of us students who need these services. my completed forms are just sitting there and my application is still incomplete– i'm convinced they just don't care, at this point. you could get dogs to do this job better.
Pathetic when they say that they 'understand' when they have the mental capacity of a child. A toddler moves faster than them. expect nothing more than utter confusion
Has taken nearly 4 months to send me my contract. Then asked me to upload documents I had already uploaded instead of approving the contract. I can't upload the documents they have requested as connect says "I have already uploaded them". What an absolute joke of a service. Uni starts next week, I feel so organised and ready! P.s If you are CONSTANTLY "experiencing higher call volumes" then you aren't. You are experiencing NORMAL call volumes but don't have the capacity to handle them.
Waited for more than an hour for someone to answer. When they finally answered they were no help at all, they refuse to help people trying fill out all of their ridiculous and completely unnecessary forms, thank you study link for making the last few months the most stressful when they shouldn’t of been.
Want to be put on hold for over 20 minutes and have the line just hang up on you multiple times? Have you ever dreamed of trying to log in to an account and needing a code that it wont send you because your contact number supposedly isnt available? What about those days where you try to apply for something and the answer you need isnt even on the list so you have to call but your call wont get through? If these are things you love then great news! Study link is perfect for you! With there 1 star help lines they will take up more than one of your days before giving you a 5 minute conversation! And that's not all, they have a very special offer for those that call now! You will be randomly hung up on after a long waiting period, not once, but at least two times! So what are you waiting for ? Wayste all your time and call now!
Currently on hold, have been for about 20 minutes now, likely will be for another 20. Hate having to call them when there’s an issue because of the huge wait time, but there’s no other way to get in contact. Really wish there was a better way/more staff to help out.
Contracts never arrive, they take months to update anything, but if you take more than a couple weeks they will close your contract.
Takes months and months and months for a successful application. Waiting for a phone call for up to 40 minutes. Website is horrible. Reapplying is just as hard. No tab to show which documents you need to download and complete. Smh studylink
Trying to deal with Studylink is a nightmare. Calling takes ages. The website is confusing, misleading, and should be simplified for students. We already have enough stress without trying to comprehend Studylink’s instructions. Overall, the system needs major reform. A word of advice to everyone applying for loans, allowances etc: start them months in advance unless you feel like suffering.
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StudyLink map

Directions to StudyLink with public transportation

Castle St, 201 170 meters
1
14
38
Cumberland St, outside New World 180 meters
1
14
37
Castle St, 53 190 meters
61
Bus Hub Stop F 220 meters
63
77
Bus Hub Stop G 230 meters
14
18
18C
18D
38

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