Student Flights Stockland Townsville

got there at 12.20 never got acknowledged, so sat down and waited as yhe 3 booking agents were all busy. Proceded to wait another 45 minutes and still no sign of acknowledgement so have walked out for the 2nd time. Guess they do want the business. I understand you busy but simple, acknowledgement and maybe let the client know how long the wait is."},{"text":"Andrew Morgan is a legend ! Very difficult flight to book , he was very informative , professional and helpful, managed to book the perfect flight for my old dad from Italy to Australia . Andrew gave me some extra help and suggestions to make the flight easier for my dad that usually nobody offer ! Highly recommend !"},{"text":"Poor customer service. Did not get back to us with informed or the quote. I asked what was included in the package and was told just to Google it later because she didn't know. I needed to follow-up 3 times. Before I went elsewhere."},{"text":"Have waited 3 weeks to have someone ring me from this store re a changed booking. Got an email saying 'Your booking has been changed but we can't tell you how - ring us.' Phone queues of 30 mins, then it hangs up on me. Happened several times. Emails not responded to. Will go elsewhere next time."},{"text":"Samantha was very helpful and professional, she promptly responded to my emails whilst I was overseas and solved some issues and helped with flight changes. Thanks Sam!"},{"text":"Amazing experience with the team at Stocklands! My agent Mel helped me plan and organise a wonderful trip and was able to find me a great deal. When I had trouble overseas, the team were able to help me rebook my accommodation and transfers, which was such a relief! I will definitely be coming back here for all future holiday bookings!"}]