Snooze

I have been looking for a suitable sofa bed for my mother to fit a new apartment. I popped into Snooze at South Yarra and was pleasantly surprised at the level of customer service I received. Adam, the Manager, was extremely helpful and courteous, and took the time to answer all my queries. He showed me one of the floor stock items, which I came back and purchased the next day. We negotiated a deal which worked for both of us. Thanks for being so pleasant and respectful - a lot of other retail stores in Melbourne could learn from your lead!
5 7 years ago (19-02-2018)

I'm a fussy pants😉but Adam and the team were very patient, knowledgeable and gave me an awesome deal on a great mattress plus extras. Great customer service guys. Big thanks to Adam, Michelle and Carla😀👍💋💋💋
5 7 years ago (28-09-2017)

Hands down, best store in Melbourne. I purchased my bed in QLD and moved from QLD to VIC and removalists lost a part to my bed during the move. I tried to deal with other stores in getting the part ordered from the manufacturers and felt like I was a waste of time to others and was told that it "simply couldn't happen". Adam (Store Manager) and the South Yarra team seriously went well out of their way to help me out - ordered the part, called me weekly to ensure I was updated with where they were at and even helped me carry it to my car. Cannot fault them at all.
5 7 years ago (31-10-2017)

Great staff
3 7 years ago (30-01-2018)