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Smithies Outback Gear - Ironman 4x4 Pakenham

  1. Pakenham
  2. Pakenham Car Repair

Reviews, get directions and contact details for Smithies Outback Gear - Ironman 4x4 Pakenham

Smithies Outback Gear - Ironman 4x4 Pakenham

About

4X4 and Camping Accessories

Story

Smithies Outback Gear has a quality approach to everything 4WD & camping related.

To provide a quality service means we look for ways to:
· Ensure we have information and resources to support our operations
· Understand the needs of our industry, our clients and customers
· Select and train our staff to maintain high standards
· Continuously ensure quality
· Ensure regulatory compliance
· Monitor our clients and customers’ level of satisfaction after completion of work
· Set and review measurable business objectives
· Commit to continuous improvement.

This statement indicates our attitude to our relationship with our customers and our standards of service.
We request your wholehearted support in actively pursuing this quest for quality.


Our business purpose is to provide quality components that we trust and use in our 4WD and camping adventures. This allows us to offer the
best 4WD suspension & accessory fitting including driveline services to best suit your individual requirements, combined with A grade customer service & competitive pricing
we aim to please!



"Smithies Outback Gear has a quality approach to everything 4WD & camping related, with an unlimited reach in the industry, we can provide for your 4x4ing & camping needs.To provide a quality service means we look for ways to:· Ensure we have information and resources to support our operations· Understand the needs of our industry, our clients and customers· Select and train our staff to maintain high standards· Continuously ensure quality· Ensure regulatory compliance· Monitor our clients and customers’ level of satisfaction after completion of work· Set and review measurable business objectives· Commit to continuous improvement.This statement in"
Address: 2/4 Southeast Blvd, Pakenham VIC 3810, Australia
Phone: (03) 5940 3377
ua.moc.kcabtuoseihtims@selas
State: Victoria
City: Pakenham
Zip Code: 3810


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
Absolutely amazing service, had sidesteps and rails installed yesterday and while they were doing it they called and said my bar wasn’t installed correctly and was missing 2 main brackets, they went out of there way to move it into its place and make it look way better. Even though they didn’t have to they made sure I was aware of the problem and told me how to get it fixed. Outstanding work legends
Absolutely stoked with the results on my VW Amarok. I was a little apprehensive about spending nearly 10k on accessories but from the first contact with the manager Michelle, I felt comfortable handing over my car and my cash to them and their workshop. Michelle managed to procure an electric hard lid when they were out of stock nationwide by ringing around other stores and also removed my existing canopy and made it easy for me to sell it and refitted it for the buyer. I felt the entire team bent over backwards to achieve the results I wanted, from the owners to the mechanics, everyone was knowledgeable and helpful and all worked together to deliver a flawless result. Quote was precise and time was exactly to schedule. Thank-you everyone at Smithies Outdoor and 4x4 for your work. Rod, AER Berkelmans P/L
Total legends over there at Smithies, they handled my brand new Dmax Xterrain faultlessly. The installed a 2” lift kit and looked after the Ute like it was one of their own cars. They had it for the exact time they said they would and it was all done perfectly. Rides like a dream and looks mint. Can’t recommend them enough.
Got a new front bar and GVM upgrade kit fitted to my Suzuki Jimny and the team at Smithies had great customer service. Barry and Ashley were there to help at any time if I had any questions, queries or problems. Definitely the place to go for Ironman 4x4 products.
Gem of place, prompt and good service. Easy to deal with, happy to answer any questions. Will happily deal with again.
Unfortunately I had a poor experience with Smithies. They don't understand customer satisfaction is everything. When questioned on it I was kept waiting for a response for 1.5 weeks and then needed to remind them I'm still waiting. If I wanted any discount because of my poor experience I would need to purchase from them again. Fool me once shame on you, fool me twice shame on me. I would advise everyone to go elsewhere if you want Ironman equipment. Very poor management! Very poor customer service!
Friendly staff with good knowledge of their stock
Smithies Outback Gear Ironman just did a suspension upgrade on my Nissan Navara D40 great job guys very happy with the work done keep up the good work thanks Ash with your help .
Thank you for rescuing our weekend away! We were heading out for a weekend away with the cruiser loaded up with all our gear, when suddenly the engine warning light came on and the heat indicator was on max and smoke was pouring out of the engine....we were extremely lucky that this happened outside Smithies Outback Gear in Pakenham. ..we ran in to see if they could help and they were so helpful....came across the road to have a look, got us into their workshop and repaired the heater line hose and now we are back on the road instead of heading home in a tow truck! What amazing service thanks guys! So friendly, knowledgeable and helpful.
Smithies Outback Team are the best, great to deal with, no Bullsh!t and straight to the point, delivered the right way. Barry is an absolute champion and is a real pleasure to deal with. I have had my pajero sport and isuzu dmax worked on there... and they do a great job.
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