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Reviews, get directions and contact details for Smith Street Cycles

Smith Street Cycles
"Smith Street Cycles was established in 2010 as a bricks-and-mortar store. with a focus on great customer service and excellence in all things cycling. We span all cycling disciplines from Road, MTB, Track, TT, electric bikes, commuters, kids and urban bikes, as well as stocking a wide range of components clothing and accessories.Our superb location in the heart of the northern suburbs give us direct access to the Yarra MTB trails, the Kew Boulevard road and crit racing circuits and one of the main Commuting arterials linking the northern suburbs to the city and the inner north to the South East of Melbourne Australia.We pride ourselves on building great long-term relationships with our customers, come in and see us soon!"
Address: 192 Wellington St , Collingwood 3066, VIC, AU
Phone: (03) 9419 1995
State: VIC
City: Collingwood
Zip Code: 3066


Opening Hours

Monday: 08:00-18:00
Tuesday: 10:00-18:00
Wednesday: 10:00-18:00
Thursday: 10:00-18:00
Friday: 08:00-18:00
Saturday: 10:00-17:00
Sunday: 11:00-17:00


related searches: bike zone fitzroy fitzroy vic, ivanhoe cycles, bike shop fitzroy, reid cycles, bike shop collingwood
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Reviews
These guys have figured out that if you provide honest, friendly and efficient service, you won't need to spend time artificially inflating the Google score with fake reviews. Well done.
The service here is absolutely excellent. I never of very rarely write reviews but I had to for these guys. Brought a bike in that I didn't buy here and they were super efficient, helpful and I felt they were doing their best to ensure I got value for money. The repairs were excellent. I could never expect this level of service from where I bought my bike in the first place. Highly recommended for repairs as well as purchases I've bought here before too - and would recommend them for this also
Came here for accessories for my new bike, had no knowledge about bikes and I think the staffs name was Jack? He was extremely friendly and helpful. Was honest about what was necessary and didn't try to upsell despite being a newbie. Will definitely come back here in the future!
Fantastic sales staff. Absolutely no pressure and just concerned we got the right bike in the right size for our 16yo son. Allowed me to accompany him on another of their new bikes on his test rides. Even provided us with suitable helmets. They showed us respect and professionalism that you do not see often these days. I look forward to returning soon to update my own bike now that I have found a bike store I am completely comfortable with. Thank you all very much!
I initially had an issue with the way that my bike servicing was done, but I was taken aback by the professionalism and willingness of Smith Street Cycles to resolve it and make sure that things were ultimately made right. From my point of view, they were active and humble with their response to an oversight in communication, doing everything they could to ensure that I left a happy customer. My bike may look a little worn, but after the service it now works almost as well the day I bought it.
Spacious store with wide range of bikes and accessories. Efficient, honest staff, not to mention well staffed. Greeted and looked after promptly every visit. Recently had a bike basket fitted and it meets all my needs, top quality products, was fitted promptly and at a very good price. Staff were also able to help out with a quick little niggle on my bike, free of charge. Great location - well worth the cycle just moments from North, West, the Yarra Trail or CBD if you ever need anything done well, promptly and at a very fair price. Cannot fault the place! Will return, and recommend to friends.
Bought a bike here 2 years ago, service is always very good. if I've needed any small repairs on the bike i got from them they will do the work there and then and at no charge e.g. once the screw holding my pannier rack snapped off, they got the rest of the screw out which was a bit fiddly and replaced it good as new.
I had trouble finding a part for my Ortlieb panniers. Despite the fact that it was worth very little, these guys bent over backwards to ensure that I got what I needed. I will not be shopping anywhere else for bike stuff.
Good to see the guys and girls from Smith St Cycles who sold me my Specialized Epic are still going strong. I hadn't yet seen the new store but the friendly advice and reasonable service prices are why it remains my go-to bike shop.
Friendly service and knowledgeable advice. Good range of bikes and parts for any cycling. Quickly get stuff in if not in stock.
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