Shoe Clinic Taupo

We have had a great experience here with Nigel helping us out a bunch. I needed ankle support and I received zero advice from all the outdoor shops who sell multiple products around outdoor activities and didn’t seem to have the expertise I needed to help me choose a hiking boot for my hurt ankle. After coming in and speaking to Nigel, my wife and I found great boots to assist us on our adventures. So if you are needing any sort of footwear I’d suggest to go to the people who only look after that all day, every day.

Great service, absolutely loving our shoes... money very well spent... Definitely going back in future

Really friendly and helpful team - awesome to have shoes that are actually right for me! Cheers, will definitely be back :

I really enjoyed my experience at the store! Jo took me under her wing and did tests to evaluate the type of foot I had and the support I would need all free of charge. We found the perfect sneaker, I felt like I was walking on air as well as insoles for my hiking boots! Amazing attention to detail, lovely atmosphere, would definitely recommend a visit.

Wow! Such a friendly welcome… amazing service…. Knowledgeable staff. A HUGE Thankyou to Nigel and Jo sorry if I spelt that wrong! for finding me such comfortable shoes. I have had problems with my feet causing body pain for years. We were travelling from Auckland to Napier and briefly stopped in here… so glad we did! Quick testing, two sets of shoes to try, shoes that felt like a dream….. a very satisfied customer who literally cried after leaving because the shoes were so comfortable after years of shoes that were not! Thankyou so so much team!!! You are simply the best! A++++++ HIGHLY recommend :D

I have just received today the best customer service from Neil and his wife. If only other stores would take a leaf out of their book. I don't mean other shoe clinic stores, but shops in general.

Thank you to Christine and partner in the Taupo shoe clinic who provided us exceptional service today. My mum with dementia can be difficult at times and Christine was so lovely helping her to find the best shoes. We are so thankful for you considerate manner and help. It certainly made the expedition a much easier one than we anticipated. Bless you both for your kindness. It is not often we can buy things without dramas attached so u did very well. Highly recommend you to everyone.

Worth every cent. You might get a cheaper pair elsewhere but you definitely will not get the same level of service. Nigel really knows his stuff and happily put the time into making sure I got the right shoes to improve everything about my running. His concern was for my overall posture, health and how to best and safely hit my goals. I have never had better service from a shoe store or fitting before. Won't go anywhere but here from now on.

Our son's surgical podiatrist sent us here even though it's hours away and it was worth it! Nigel is simply amazing and knew what he was on about and our son has exactly what Keith wanted that a previous company told us they sold us, but had not. Keith has checked the shoes and is impressed with Nigel again. We're calling this morning to order another pair and have them shipped to us. We couldn't be more impressed.

Nigel and Christine are an outstanding couple. Their customer service and product knowledge is excellent, second to none!! They are genuinely interested in giving and delivering the best service and shoe to fit you. It was a total pleasure to shop there, I will definitely be back and I couldn't recommend them highly enough.