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Reviews, get directions and contact details for Schots Home Emporium - Geelong Showroom

Schots Home Emporium - Geelong Showroom
"Since 1978, our vision at Schots has always been to unearth the uncommon. We love to be inspired & travel the world to find the best in design, craftsmanship and materials with a emphasis on natural and reclaimed materials. We search for bathroom fixtures and furniture pieces that speak to our inspiration. Pieces with personality.Responding to a growing demand outside of Melbourne, in 2012 the Schot family opened a new store in in the old Pilkington automotive glass plant in Geelong. After 5 successful years of establishing themselves in Geelong, in 2017 Schots relocated its Geelong store to a 40% larger and more exciting space that offered a similar range of products the flagship store in Clifton Hill such as bathroom vanities."
Address: 22 Corio Quay Rd, North Geelong VIC 3215, Australia
Phone: 1300 693 693
State: Victoria
City: North Geelong
Zip Code: 3215


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
First time buyer online from Schots. Ordered a gorgeous talara console table some months ago and had it delivered when I was ready which was this week. Delivery contractors were really good and made contact as Schots said they would. Unfortunately when it was opened from crate it was damaged. I was truly disappointed and thought I was going to go through the usual palaver to get something exchanged - BUT not so!! Nathan contacted me immediately they opened the next day and told me they would arrange a replacement and delivery still this week!! So today my second piece got delivered, again excellent contractors. It matches the description online, Schots stand by their service, delivery and return promises and I'm back to being DELIGHTED because it looks so good in our home.
It's a great place if you are refurbishing or renovating period houses, although this sterile 'grey concrete everything' trend throughout the country is depressing, unimaginitive and frankly dangerous underfoot. Bunnings bland... I feel the colour choices in everything could be drastically livened up a bit. Period homes don't need to be boring. I hope to see more warmth and life in the decor offerings.
Spent a fair bit of money here during our recent reno. Visited all 3 stores. Moorabbin store has the most arrogant staff I have come across. I stood at the counter waiting for assistance whilst a man was price marking some items. Didn't acknowledge I was there. A female worker came across and had a chat with him and again, no acknowledgement. I walked out. The staff at Geelong a bubbly and helpful, which was an improvement from the experience at Moorabbin. Hubby also went there to re- purchase some doors we had purchased which were water logged or oozing something. We didn't notice until they were painted and the hardware on. We ended up opting for the timber as apposed to the MDF version- much better but we were still out of pocket. The lady told hubby about their Trade account- which would have been great to know at the beginning as we could have saved some money and spent it elsewhere ; Clifton Hill customer service was ok. I ordered all our tapware and other bits and pieces from here. 2 items were in stock but the others had 2 week wait which is annoying, as they don't hold stock on a lot of things. Overall, great range but won't return to Moorabbin or recommend that particular store.
A huge thank you to the Geelong Store Manager Sarah who helped me track down a light that was discontinued and arranged for it to be transferred to the Melbourne store which was closer to me than Geelong. Great service from Sarah
Traveled from Ballarat to Schots Geelong to check out a lounge viewed online. Amazing store with a wonderful range of products and friendly service. Well worth the journey and will definitely return to seek out other homewares.
We drove almost 2 hours from SE Melbourne to the Geelong store to pick up the last of 2 gorgeous pendant lights which were left at this store. We were assisted by two ladies I think one of them was Sarah. They went out of their way to check that the item was available, before helping us pack and collect the item. Amazing service, friendly people, and an amazing store with an endless plethora of top-end hard to find products all in one warehouse.
Absolutely poor customer service. I walked around for over half an hour looking and was not acknowledged or even simply greeted. This not not the first time this has happened in this store. There were only me and one other customer in the store. Won't be going back there. Plenty of other, more deserving local businesses who want to serve their customers, whom I would rather spend my money.
Be warned. Bought a few outdoor lights. Quoted 2 weeks, 6 months ago. Never turned up. Very difficult to deal with. Quality of other items has been poor.
I have nothing but praise for the service I have just received from Schots Home Emporium. Living 3000km from the store, I had no previous experience with the store and I was a bit nervous about ordering the product online. However, I bit the bullet and ordered. My order was processed and freighted quickly and I received the product within the week. Unfortunately, when the basin arrived, I noticed that it had been damaged in transit and reported the problem at 6pm a night. By 10am the next day I was advised that a new basin was being despatched marked fragile. Now that is good old fashioned service at its best. Thank you Schots and Nathan Support member for your wonderful prompt and genuine service. I will unreservedly shop with Schots Home Emporium again.
We had great service from Steve L, who went out of his way to help. We purchased some chandeliers that had to be assembled. There were a few problems, including the fact that a vital hole had not been drilled during manufacture in China. Steve guided us through our issues, and the very next day after we found out about the missing hole, he travelled to the other side of Geelong and fixed it himself. Other members of staff were also very helpful.
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