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Reviews, get directions and contact details for Schnitz

"At Schnitz, our methods are simple but our passion is evident. We don’t compromise on quality and we don’t believe in short cuts. Each golden brown schnitzel is hand crafted using the freshest ingredients. Our traditional pan cooking technique seals in all the delicious flavour. Every schnitzel is made to order and carefully prepared with a special selection of crumbs and fresh ingredients, crafted just for you. Don’t take our word for it, try it for yourself!"
Address: South Melbourne Central 111 Cecil St , South Melbourne 3205, VIC, AU
Phone: 396960360
State: VIC
City: South Melbourne
Zip Code: 3205


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 10:30-21:00
Sunday: 11:00-21:00


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Reviews
Quick and friendly customer service. It was very decent the food and how fast the food came. I paid $15 for my chicken parma and the sauce good amount of food.
If you’re a fan of parmas, definitely wouldn’t recommend this place. Ordered a loaded Parma with garden salad.
Schnitz for a quick dinner and may I just say how amazing the chips are, such delicious seasoning. I get the basic one called plain and simple as I find the roll option is so filling the wrap option definitely less so
The place to get your fix on chicken schnitzel. This particular branch is not too busy so it's perfect if coming with kids. The Parma was big and juicy. The fries are crispy and freshly cooked. Food also came out fairly quick as you would expect from a franchise like this. Food - 7 Service - 7 Vibe - 7 Price - $$
Loved the place. The best chicken ever had in these months. They have sweet kind staff, serving is quick, nice warm chicken served. Tho additional cost for ketchup for fries/ potato chips. That is okay, worth the taste. Would love to visit again. Taste:5/5 Quality 5/5 Quantity-4/5 Service 4/5.
I am considering reporting this store to the health authorities after a terrible experience. I understand how difficult it is to thrive and survive in the current economic climate, and therefore it is has been a regrettable decision to write this unfavourable review. My partner and I attended this store in or about a month ago for dinner. Prior to dinner, we only ate bread for lunch with our parents. My partner ordered something different to me. Somehow, about 6 hours later I fell seriously ill resulting in the ambulance coming to my house. I had the worst stomach cramps I have ever experienced in my life. Another 6 hours passed and I found myself at the Alfred Hospital. I was in so much agony that the triage let me in straight away. Anyway, after several tests performed, turns out I had Salmonella. Whilst it is difficult to prove 100% causation that Schnitz’s food caused the Salmonella, on the balance of probabilities and in conjunction with discussing this with medical professionals, the most plausible cause of my Salmonella was from my meal at Schnitz. I am not usually the type to make a huge fuss, so my partner called the store just to let them know of my case and to alert them of the possibility and I would note a very high possibility that their food caused a bad case of salmonella. The person who answered the phone said that her manager “Maria” was not available but she would get her manager to call us back ASAP. We never received a call back until we called back 2 days later. Evident from this store’s behaviour is a management team who does not treat cases like mine with much seriousness. That’s the first part of my disappointment. After 2 days and finally getting in touch with the manager, the manager who I am guessing is the owner - but I am only guessing here took a very defensive approach, merely advising inter alia, that their store adheres to strict protocols in how they manage their food. However, to be fair, the manager did offer us a refund for our meal and asked us to come into the store to obtain a refund. However, after finally getting the chance to visit the store today to obtain the refund, the manager decided to go back on her word and to only refund the item in question that allegedly caused the salmonella - which was approximately $3.50. This is where I am extremely disappointed and concerned. Her basis for her U-turn in decision making was “you cannot prove your meal caused the salmonella”. Well actually, based on my pattern of eating that day just some bread, which my parents ate as well and they did not fall sick in conjunction with the Schnitz meal, a reasonable person assessing probabilities would come to the conclusion that the only plausible conclusion would be that the food poisoning was caused by the consumption of the Schnitz meal. I am not one to blame so easy, but after discussing the chain of events with multiple independent medical professionals for which I have evidence of those reports and tests results, the consensus was that this meal from Schitz caused the salmonella. I am writing this extremely negative review because consumers should have a right to be aware of unethical and borderline unscrupulous business conduct. Look, doing business is not easy, but a business owner should take ownership for mistakes. Simple as that. I have previously worked in hospitality before and if a customer complained of food poisoning and if there was even a remote chance that it was our fault, we would take it very seriously. In this situation with Schnitz, they sure did take it seriously - they were serious about defending themselves by quoting that they have protocols to follow to ensure their food is safe - but hey, nearly every franchise business in Australia has protocols but having protocols does not prove that protocol’s were followed. Even if protocols were followed, it does not mean a mistake was not made. From that standpoint, the manager’s “arguments” does not stand. Above all, the care factor simply didn’t exist.
Used the App to order from STH Melbourne store today and it was great. Staff very friendly and quick with order. Food was hot, fresh and delicious.Food: 5/5
Completely different vibes when I'm a customer here vs when I pick up a delivery. Staff won't even acknowledge me when I'm picking up deliveries. Makes me kinda not want to return as a customer.
The parm was excellent, the coleslaw delicious. Great value, and comfortable, clean dining room. Skip the chips, the seasoning makes them taste sweet like flavoured potato crisps. 50 cents for tomato sauce, too! We’re obviously spoiled in Canada.
The team at South a Melbourne Schnitz went above and beyond with our request to deliver hot curry mayo dips when we noticed it had been discontinued on the apps. 11/10 customer service from some heartbroken curry mayo lovers!
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