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Sarina Russo Job Access

  1. Brunswick
  2. Coburg Highway

Reviews, get directions and contact details for Sarina Russo Job Access

Sarina Russo Job Access
"Sarina Russo Job Access Australia is the largest Australian-owned private sector jobactive provider with 93 sites in Queensland, Victoria and New South Wales."
Address: 858 Sydney Rd, Brunswick VIC 3058, Australia
Phone: 13 15 59
State: Victoria
City: Brunswick
Zip Code: 3058


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
It’s just absolutely baffling to me how this business is still operating. Need a counsellor? No worries. Your agent will get back to you on that one after you call them 4 times. Need a job no worries. Just reply Y to every single job and here nothing back for 3 months. Need to reschedule your appointment because the trams are down, no worries. Instead of using the time you were supposed to be having your appointments to call back and reschedule your agent will instead ignore you and do god knows what with the time she was supposed to spend with you. These guys are absolutely useless. Go somewhere else. Trust me. Oh and by the way, listening to Serrina Russo for 15 minutes talk about how she cares is honestly the most pain I have ever insured and I’ve seen some s#%*
I always had the same lady for the multiple times that I have been to the Brunswick office and I never felt like I was getting any help at all. She'd bring me in for 5-10 minutes and just say keep trying and send me on my way. But. Today I had Mariam, she was amazing and extremely understanding, she was genuinely trying to help me and give me advice an information to help me find work and gave me tips on my resume that no one else had. Honestly speaking, if I didn't have Mariam today I probably would've walked out of the building and given up! Thank you Mariam!!!
Hello my name is Glyn Lewis from Northcote Vic 3070. My consultants name is Nada, and i wish to write a review to commend her for her exceptional work. This lady is such a "Great Asset" to your organization . As a requirement to receive a Jobseeker payment i signed a work plan with Nada and during this process she was so helpful and understanding and was never judgemental in any way. I am so happy to have a consultant who understands the challenges that face us all in these difficult times. Her work ethics and her professional manner really needs to be commended. Thank you Nada for all the support you have given me. Kind regards Glyn Lewis.
Abusive, capricious staff that relish in the misfortune of those who they are enlisted to help, they set a very poor example for those trying to find work. Absolutely disgraceful, I have never been treated with such disrespect in my life. I've pulled myself out of unemployment, but not by the help of Sarina Russo, they only ever worked to set me back. Until their staff take a serious look at themselves I say avoid at all costs. Though nothing I say applies for Mariam, her compassion, dedication and attention to detail is very noteworthy and deserves to be commended.
I have been registered with Sarina Russo Job Access Brunswick since January 2019. I am totally dissatisfied with the lack of service. My consultant does not listen, is rude and seems to be quite blasé about the whole situation. On the first appointment she asked if i was working at the moment to which I replied no. She looked over my resume and commented that I had worked for quite a while at my recent job and asked if I was still working there. I'd just told her I was not working. I was made to do job search on their premises. I mentioned that it was counterproductive as I had all the facilities at home to do my job search. She said it obviously wasn't working. I almost commented that their computers must be magic. When I came in for job search it was terrible. The computers are out in the reception area. There are people sitting behind you waiting to be seen so no privacy. The front door is always ajar so it is noisy, especially when the trams are passing. The staff have no professionalism, they call out to one another so you have to listen to their conversations. On numerous occasions i have been early/on time for my appointment but my consultant is not as she is on break. She never apologises for keeping me waiting. I asked whether she forgot that she had an appointment with me and her response was the most job seekers are late anyway. I have requested to be transferred one several occasions but they have not bothered to put the paperwork through. I turned up for an appointment but was put down as non-attendance and my Newstart suspended. On my last appointment I produced some receipts for out-of-pocket job search costs that I wanted to be reimbursed for. She flat out refused. I insisted that I was entitled to a reimbursement and to talk to the manager and she advised me that he was not onsite that day and that he'd call me. She advised if he approved it they would pay. I have not been contacted. It's been three business days. I will be taking this further. I know I have obligations and Sarina Russo have obligations, but they could be more professional about it and more supportive. We all have the same goal: to get a sustainable job. I wish there was some empathy. We are all human and on different paths. I am made to feel like I'm a criminal. My worth is low when I visit this office. I should be feeling good about job search. I would avoid this one. .
I have got great assistance from Jo at Sarina Russo Brunswick throughout my job search. I have had referrals to positions and now have a great 12-18 month job contract which I start in a couple of weeks. Jo has been very encouraging during my search and I am very appreciative of her help in securing a job in my preferred field. Thanks Jo!
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