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Roy Young Chemist

  1. Chatswood
  2. Chatswood Pharmacy

Reviews, get directions and contact details for Roy Young Chemist

"Chemist Warehouse Chatswood"
Address: 441/1 Anderson St, Chatswood NSW 2067, Australia
Phone: (02) 9412 3189
State: New South Wales
City: Chatswood
Zip Code: 2067


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

related searches: chemist warehouse, pharmacy 4 less chatswood
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Reviews
Really disappointing when asking a certain young female staff member for assistance locating a product only to be told to ask the pharmacist, which would have required waiting in a queue. She then ignored my request to look up the item. Either lazy, or just no idea what customer service actually entails. Asking a different staff member resulted in a completely different outcome - he actually offered to look up the item on the computer. Thank you Dinesh for your excellent service. I’d suggest you offer your female colleague some tips as to how to do her job.
This is first time I gave one star at review. Really bad service from a Chinese short hair middle age lady. Topic example of Reverse cycle Discrimination. Very rude and impatient to Asian customers. Hope management be aware to this situation.
My dad was there buying medicine this afternoon but the Chinese female pharmacist was really rude when talking with someone is old and don’t speak English. Really disappointing with this Chinese female pharmacist even other staff n cashier rbeing polite to customers.
Everybody be careful of the security there. They regard everyone is a theft. No exclusion!!! especially mommy with a kid in a pram. The security will think you are a potential theft! I had such a bad experience with the security today around 12pm. I went there for the prescription medicine for my two years old daughter. My mom 74 yr, my daughter and I went there together. My daughter threw one of my purchase under the pram. We did not realize that until we paid our bill and were stepping out of the store. The security stopped my mom with my girl in the pram. When he pointed at the thing, I realized we missed paying one more thing. I apologized immediately and went back to the line to pay next second. He was starring at every movement I did in the whole time. When I finished the paying, he went to the cashier and said to the cashier lady - - print a receipt copy. I caught one! ' - excuse me, what do you mean you caught one?' I asked. - I caught you, that is my job. - No, you did not caught me. you remind me. That is why I went back to pay immediately. I am not a theft. not my mom and not my 2 yr old girl! - that is my job. you can go now! The whole attitude is soooo unacceptable!!!!!! Arrogant, rude and not professional! His attitude is YOU ARE the Thieves. You are using the baby as a shield to do the shop lift! I caught you. I will show my medal to my manager!!!!! I went to the back of the store and wish to talk to the manager. Unfortunately, the manager is not on-duty today. Monday morning, can you believe it? haha!! Two young pharmacists listened to my complain and said because there are many mommy with the prams doing the shop lift. They kept emphasizing i did not pay in the first place. I told them Yes, I did not pay in the beginning. But I paid immediately when i realized there is a mistake. He could not regard me as a theft. His attitude is not acceptable! and also, not because I am walking in with a pram, he prejudged me as a theft! As a resident living in Chatswood, I go to this CW all the time for my medicine. You just lose one of your customers! and the security guy owes me a big APOLOGIZE!!!
The staff are generally difficult to find, and if found, are generally unhelpful. I was standing next to an older lady who asked a staff member for a denture cleaning solution. The staff member couldn't understand her even though she was speaking English, and after she repeated herself, the staff member said he had no such product. It took me just under 10 secs to find the denture cleaning solution and I passed it onto the lady. Pharmacies are meant to be a place of healthcare, where the weak and vulnerable are helped. This was definitely not the experience expected from them
Chemist Warehouse in Chatswood totally rocks and been there many times. Well stocked, east to find and great staff. Love their work!
Love that it's open so late at night! Gives me a place to browse and pick up any things I've run out of. The staff are not very knowledgeable about their products though.
No.1 Worst Chemist Warehouse Branch in Australia. Given zero star review is great
The pharmacist who just served me was so incredibly rude, I left the shop in tears. I realise that they may be under pressure due to the pandemic, but the shop assistant had told me to speak to the pharmacist. I was doing as I had been asked. I was asking a question about obtaining a receipt for a purchase relating to a condition that I have just been diagnosed with, and is quite overwhelming. I would hope that other customers do not receive such horrible customer service.
There are a number of Chemist Warehouse pharmacies in Chatswood. In my experience, this one is the best. All staff in general are polite, helpful, friendly and caring and would answer your queries. I also had my Covid vaccination there, excellent. The pharmacists are knowledgeable, accurate and would provide good advice and assistance and show care. The only thing, there are long queues sometimes, probably because the pharmacy is so popular. Excellent service and good stock. They deserve much more than the current 3 overall rating as of Dec. 2021.Thank you to all and keep up the good work.
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