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Rocky Bay Mosman Park - Disability Services

  1. Mosman Park
  2. Perth Local Service

Reviews, get directions and contact details for Rocky Bay Mosman Park - Disability Services

Rocky Bay Mosman Park - Disability Services
"Rocky Bay is a leading provider of disability services, offering choice and independence to people of all ages living with disability in Western Australia. Our breadth of services, equipment and facilities, highly experienced employees and large team of support staff ensure we can offer support tailored to you and your family.With a focus on quality and service excellence, Rocky Bay works with people of all ages with any disability, delivering relevant therapies, the latest equipment and technology, innovative leisure and social programmes, training and employment opportunities – in the home, at our centres and in the community."
Address: 60 McCabe St, Mosman Park WA 6012, Australia
Phone: (08) 9383 5111
State: Western Australia
City: Mosman Park
Zip Code: 6012


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
After 5 years we are finally leaving Rocky Bay I wish I could offer positive feedback but I can’t. Rocky Bay management has been consistently disappointing and stressful on my family. We only stayed as long as we did because we had good support workers. Rocky Bay is a business they do not genuinely care about their clients. I would never recommend Rocky Bay to anybody.
Very limited experience with them, but the experience I did have was just woeful. My son is PEG fed and is hopefully going to school next year. We are looking for a provider to come train the school on how to do PEG feeds Ellenbrook. RockyBay tells us, too far, trainer won't come to Ellenbrook. No questions, no attempt to assist us - just a straight up, no can't help. Ellenbrook is Perth Metro, what's the problem?! I've done work for RockyBay in Mosman Park, driving from Ellenbrook, it's really not that far but at the end of the day I did the travel because that's how the cookie crumbles sometimes. Disappointing to say the least.
My advice don’t send your loved one to RBS respite centre Rockingham known as The Beach House. They’ve suspended my family member because I complained about their negligence, and lack of communication when incidents occurred by staff towards my family member. Medical needs wont always be met according to their polices - Lack Or Duty of Care , a disgrace in this day and age.
Good charity, shame their drivers aren't as good. had the unfortunate experience of encountering one of their cars rego 1ewm072 on the Kwinana freeway today. Tailgated me, doing the speed limit, then over took me at 110+kms, then tailgated others, weaved in and out of traffic until they turned off onto Mundijong Road where they no doubt continued their antics. It's a shame that people like this, representing their company, especially a charity, to the public, do so without a care to the effect their actions have on the brand.
Would definitely NOT recommend for so many reasons. Very hostile, cold therapists and the Director of Clinical Services was even worse! Unfriendly and very disrespectful. This poor service and hostility is often filtered from the top downwards and boy is that evident!!
Some unprofessional bunch of peoples working there in their head office, especially in HR and CS. Send them to school to learn how to behave in a professional manner rather than rude to the customers and visitors
Rocky Bay are a great bunch of people. They really work hard for their clients and we find them a pleasure to work with.
Would want to give 0 star because they over charge their customers and have unprofessional support workers. Would not recommend their services at all.
Good parking, no ants and quite a nice pond
Helping those in need. Great business and lovely employees.
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