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Reviews, get directions and contact details for Robins Kitchen Baldivis

Robins Kitchen Baldivis
Address: Shop 077 Stockland Baldivis Lot 25, Safety Bay Rd, Baldivis WA 6171, Australia
Phone: (08) 9523 2079
State: Western Australia
City: Baldivis
Zip Code: 6171


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Staff are amazing, store is very cramped with constant “sales” during this supposed sale I brought up that the same pan is $50 cheaper on the manufactures online site but they don’t match anyone price. Do yourself a favour and just buy online or elsewhere.
Refused to take legal tender citing it was because of covid. WA doesnt have covid apparently so why are they not taking legal tender.
Today I rang the store and asked if they had a pasta drying rack in stock. The kind lady I spoke to went and checked and there was only 2 in stock. She offered to hold one for me. When I arrived it was behind the counter and everyone working there new it was for me. I am very appreciative of the help and good service. I nearly did not contact them due to the other reviews, however, my experience with Robins Kitchen was very different to those who have complained.
RUDE! I normally never write bad reviews but today I was just shocked, went in here with my pram, the guy working is chatting with a lady at the front desk, only space where a pram can fit through to roam the store, I wait patiently for them to acknoldge me but just get ignored, I leave the pram there as I couldn't anywhere else and chose the bread knife I wanted to purchase. Go back to front desk the guy is still chatting with same client about the size of the forks she just bought, never ending conversation, I patiently wait and still am ignored, no eye contact, no hello just a minute, nothing. after waiting a full 15 minutes another lady walks in looks annoyed by the pram in the way, I smile and move to let her through to then realise she works there too as she walks behind the desk, at the point I think "FINALLY" I can pay and leave, so with a smile, even though she acted annoyed by my pram I say "Hi! do you work here?" and show her the 60$ knife in my hands I am willing to purchase and get answered with a huff and puff "yes I do work here but I've just got back from my lunch break so if you could give me a minute thanks" in a sarcastic rude tone. I was absolutley shocked. what a way to treat your customers, I left the knife on counter infront of them both and left. NEVER COMING BACK you have no clue what customer care is. hope the company employes better people.
Rude snobby staff, refused to take cash, when partner said I'll put item back on shelf got met with oh ok, clearly not interested in providing customer service, never will we return to purchase
Fantastic service, Deb went out of her way to help us. Will be telling everybody what great service Robins give!!
Friendly service with a smile and range of fare at the right price.
Great staff good range of products
Good place to shop or your kitchen supplies.
great ladies had just what i needed lots of knowledge
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