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Repco Authorised Car Service Cranbourne

  1. Cranbourne
  2. Cranbourne Car Repair

Reviews, get directions and contact details for Repco Authorised Car Service Cranbourne

Repco Authorised Car Service Cranbourne
"Cranbourne Auto Electrical and Mechanical take great pride in offering their clients personalised, and friendly service at all times.Conveniently located in Cranbourne, the business is a member of the Repco Auto Tech training program, ensuring their technicians are kept fully up to date with modern vehicle repair methods.Cranbourne Auto Electrical and Mechanical have a wealth of experience in servicing all makes and models, including commercial fleet vehicles. As a Repco Authorised Service centre, they have a commitment to high quality workmanship, ensuring the very best in automotive care.Saturday service available by appointment. Out of hours servicing is available by appointment - book online now!"
Address: 9/10 Cooper Ct, Cranbourne VIC 3977, Australia
Phone: (03) 5996 3227
State: Victoria
City: Cranbourne
Zip Code: 3977


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Did a booking to replace starter motor via phone on Wednesday, 15th Feb 22 at 8 am. I could not call and confirm the booking on the day prior for lack of time. I called Cranbourne auto electrical on the day at around 8:15 am to confirm if they had the part and if I could bring the vehicle in ASAP and the business owner confirmed yes. So I called the tow truck who picked the car up at 9:30 am. Reached there at 10 am. I spoke to the owner Rob and he started confirming my contact details. I started the conversation by saying I am sorry I was late, as I wanted to confirm the booking before calling the towing company. I told him if I got a confirmation via email or sms I would have come on time. And the owner replied saying, “are you telling me my staff are inefficient in not sending a written confirmation”, “I am not obliged to do that”. Then I replied by saying that is what I experienced with other businesses. At this point something clicked in him and he said “it is my choice to take a job or not, you made me upset and so I have decided to not take your job anymore. I said, “I called before coming, I hired a towing truck after you said yes” But he replied “you made me upset and I have decided to not do your job”. I said I am sorry if I upset you, but this is not good business practice, I paid someone to bring my car here, after you said yes to this job over the phone. But he just kept reiterating that I made him upset. I asked him for a reason. He said he already told me and asked me to leave the premise. But I was still hopeful for a change of heart so stayed and tried to convince him. But then he started pushing me through the doorway and two staff members came to help him push me out. All I was trying to do by standing there was to try to reason to his humanity. To no avail, and when I spoke to the tow driver about what happened, the owner kept asking me to leave his premise. I guess he was having a bad day, but that doesn’t mean he can take it out with his customers. So this was my experience, I have been waiting for a tow truck pickup 2 hours and counting while writing this review. Moral: Get a written quote from this business, otherwise they might just their mind and you won’t be able to do anything about it.
Been seeing Rob for motor servicing and electrical needs for the best part of a decade and a half. His expertise, service and the customer experience is always outstanding!
Thanks to this amazing auto electrical on servicing my car after my electrical wind down windows stopped working and I could not get the window back up. Only a couple days before two public holidays leading into the weekend and Michelle on the phone was very understanding of my situation and managed to squeeze me in on the Wednesday. Thanks so much!Service: Electrical
Best place for auto air conditioner servicing 3 cars all had the best service will be back again if needed.
These guys are amazing. They went out of their way to fix our work vehicle which had to be towed from Thomastown. Even though they were booked out, they fixed the problem straight away so we could get back on the road and at a very reasonable rate. We would definitely recommend them to anyone.
nah dont go there there reviews are friends and there work is expensive and wouldnt recommend me worse enemy do u self aa favour look elsewhere
Always get friendly and reliable service. Prices aren't too bad and availability is good. I recommend this place for sure
They went out of their way to make sure my car was fixed and called me first before any additional work was done
Very friendly, well experienced and knowledgeable staff! My air conditioning in my Honda Civic 2006 lost its cool and they had no problems finding the fault and repairing my unit. I will definitely recommend them to my family and friends! Thank you again!Service: Air conditioning
Michelle was very warm and knows how to deal with customers.
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