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Regis East Malvern

  1. Malvern East
  2. Malvern East

Reviews, get directions and contact details for Regis East Malvern

Regis East Malvern
Address: 400 Waverley Rd, Malvern East VIC 3145, Australia
Phone: 1300 998 100
State: Victoria
City: Malvern East
Zip Code: 3145


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
Nursing staff here are expert, knowledgeable and hardworking. They have been easy to communicate with and treated my parents, who have complex medical issues, with care and kindness. The attendants have done a stellar job. We enjoy having coffee in the little cafe area. The optional seated exercise activities have been excellent.
Continually extremely disappointed with the poor level of care at Regis East Malvern. The level of care is appalling. The training of the carers is non-existent. The level of hygiene is appalling - supposedly once a week clean of each room - does not happen and my mother’s room has food and excretions on the floor for over a week on several occasions and not cleaned up. Photographic evidence can be provided!. Would not recommend this facility to anyone. Despite many discussions with management at the facility, there are no changes and no improvements in the level of care. Lots of smiles and promises, but no action. Fully understand that there are staffing issues in aged care facilities, but Regis East Malvern, you really need a shake up. Level of care is sub-standard for an aged care facility where residents rely on others to look after them and make decisions for them. Falling out of bed is inexcuseable lower the bed! Or provide a bed with side barriers!. To not pick up on or report a hip fracture for several weeks is blatant incompetence. No training provided, staff turnover is horrendous, even agreed to by visiting senior medical staff and specialists!! Say no more!! Time to move out!!!
I came to visit my grandma last week and was greeted by the office manager Sharon,nshe was absolutely amazing so friendly and very helpful.nI feel very happy that my grandma is in a such a wonderful facility with wonderful staff around her .
Wonderful place they looked after both my grandparents before they passed away. I could not fault the service and care the staff have there. I love the coffee machine and the wonderful places there is to sit and have a chat to the residents. I also enjoyed using the function room .
If you are looking for aged care The Regis East Malvern is wonderful. It feels like being on a luxury cruise or inna 5 star hotel. Manager Blair and all of the staff are lovely.
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Regis East Malvern map

Directions to Regis East Malvern with public transportation

Melrose Ave/Malvern Rd (Malvern East) 330 meters
612
Melrose Ave/Malvern Rd (Malvern East) 340 meters
612
Waverley Rd/Darling Rd (Malvern East) 360 meters
624
Waverley Rd/Darling Rd (Malvern East) 360 meters
624
Waverley Rd/Malvern Rd (Malvern East) 370 meters
612

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