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RBC Business Solutions - Melbourne

  1. Notting Hill
  2. Glen Waverley Local Business

Reviews, get directions and contact details for RBC Business Solutions - Melbourne

"RBC Group is one of Australia’s largest independent and privately owned Technology Integrators. Currently in its 42nd year of operation, RBC Group is 100% Australian owned and operated. In this time RBC Group has formed partnerships with World leading IT and Software companies such as Hewlett Packard, IBM, Microsoft, Cisco, Ricoh, Lexmark, Perceptive Software and Apple. RBC Group enjoy offering personalised service and support through our long standing, friendly team and look forward to working with many more companies Australia wide."
Address: 1/20-22 Gardiner Rd, Notting Hill VIC 3168, Australia
Phone: (03) 8571 8300
State: Victoria
City: Notting Hill
Zip Code: 3168


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
0 out of 5 stars Michael Manton RBC Group General Manager is unprofessional and from my first hand experience, he can not be trusted. How is he unprofessional, he gives a 1 star review to his client of many years. I have requested Michael Manton to attend my office to discuss multiple ongoing issues that we have with RBC. These issues are serious and quite concerning for RBC. I have two questions for RBC to answer…. Your website states that Michael Manton is a co-owner of RBC, why would a co-owner behave like this? Could the Company Founder and Financial Controller Geoff Layton or Managing Director David Wheeler please contact me in order to reach a resolution? I am hopeful that an amicable resolution can be worked out that is beneficial to both parties. Until then, I will leave this up. Today is the 07/09/2022. I didn’t want to “Air the dirty Laundry” however, no one at the senior level above Michael Manton has contacted me. You have my details on file and I look forward to speaking with Geoff Layton or David Wheeler. Thanks, Todd
We were previously dealing with multiple vendors for our managed printing solutions until we met Irwin Senghera from RBC Group. He helped to tailor a solution for our nationwide sites with a full detailed plan on optimizing our business. Big Thumbs up!
My experience setting up my home office during Covid was top notch. Friendly sales team with great knowladge of the products they sell. Bryce was awesome and helped me get exactly what I needed to work from home. Would definetly recomomend.
Happy with service and account manager Sam. Helped with IT requirements, consolidated our fleet, and has been very helpful during Covid
5 stars! Happy with my account manager Sam, came and consolidated our entire IT and Print fleet, smooth and easy process. Highly recommend!
Bryce was very helpful when it came to setting up a new HP set up in my workspace when it came to working remotely. Any questions I had were answered quickly and all the information was provided! Thank you very much for the positive experience which made a daunting task simple.
My account manager Sam held took his time to go over my IT and print solutions. Got me up and running in a timely manner. Would recommended again :
If you have a business and are looking for ways to improve its processes, you can approach RBC for its workflow automation solutions. They have helped me during COVID to streamline the processes for my employees. Our contact is Irwin Senghera, who has been very helpful and would be the best person to reach out to.
Extremely satisfied by my experience with this company, in particular with our account manager Sam who always goes above & beyond. If you have any IT needs, definitely get in touch!
Our experince terrible with this company. List of positives would be very short paragraph whilst negatives needs pages. FYI all before you start dealing with this dishonest company bear in your mind followings; 1- Read the contract carefully. Multiple clauses puts them in unlimited advantages and they can literally send you any invoice without justification. Eg; Our contract amount started around $3400 and now over $5000 in only 2 years despite usage less than before. UPDATE: We broke the resistance and now our bill over $7000, sky is the limit! 2- Support never attends on site on promised time. 4 hours attendance is a joke. They come with no spare part and guarantee you will wait a few weeks for even simple spare parts. It is very usual to see they use refurbished spare parts and use them like new against your contract. Machines falling a apart because of lack of maintenance, they wait until everything fails to save money. Oh remember you will be the one blamed and they will come with accusuions of usage is very high let's give you bigger machine with new contract so your slavery can contonue with them. We know our usage below of al tresholds. So be clever about this particular bit and hold your ground. 3- Toner supply will criple your business. They don't deliver on time generally sometimes yes. They started charging the customers freight despite it wasn't in the contract but fine printed paragraphs gives them power to change anything. 4- Account reconsilliation is total joke and don't believe the salesman, they just lie, professionally. Such companies are disgrace to the industry. You have been warned. Your call.
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