R.M.Williams Geelong

Reviews, get directions and contact details for R.M.Williams Geelong

"R.M.Williams creates purposefully designed, beautiful footwear, craft and accessories to enjoy on all of life’s adventures. Our iconic men’s and women’s leather boots and hand-plaited belts, handcrafted in our workshop in Adelaide, give a piece of Australian bush culture to passionate followers of superior products the world over."

Address: Westfield Geelong, 95 Malop St, Geelong VIC 3220, Australia

Phone: (03) 5222 3079

Website

State: Victoria

City: Geelong

Zip Code: 3220

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

Went in to get boots but unfortunately they didn’t have my size Had excellent help and assistance from Maddie who found a store in Melbourne that had correct size Would have loved to purchase from Geelong and Maddie after the effort she went to

Went in over the weekend to get a belt. First time customer to the brand. Quickly assisted by a knowledgeable young man who advised me what size I should be looking for and which designs they had. Managed to find one I liked. Great customer service. Will be returning to the store and brand.

Good boots: horrible customer service.  First time I went I was met with one of the worst customer service experiences I have ever had. The lady  was extremely rude and condescending and did a 180 flip when she found out my profession. I forced myself to buy a pair as they are a quality boot.  Went in today 1 year later for a second boot and was met by the same lady, and the same experience. I’m not sure is she is just lazy or finds every customer to be an inconvenience, but my wife and I couldn’t stomach her and had to leave without buying anything.

The very helpful staff of the Westfield R.M William's shop in Geelong were great. I came in to get my shoe size measured for my next set of boots and they were able to help me with all my enquiries in an efficient, personable and professional manner. I was quickly measured to my correct size and recommended a style that would suit my needs. I would highly recommend.

Went in to get a pair of boots sized up. The staff were absolutely excellent and couldn't have been friendlier and more helpful! Could not rate the staff and store any higher!

The boots I went into buy are amazing however one of the worst customer service experiences I've ever had. Store wasn't very busy but waited ages to be seen then made to  feel like an inconvenience. Expected more when spending over $600. Next time will order online.

Been buying gear at RMWG just under 10 years and is still great service and team Saturday, the whole team hunted me down the last pair of Moleskins in my size in Gladstone  Q. and I had it by Wed. at my home in Centr. Vict. Friendly, knowledgeable crew who work with you and just as happy if you just wanted to browse the gear.

My grand daughter and I shopped for boots in the Geelong store and were served by Jed and Karen on the 17/08/2019, after his patience with her trying on many styles Jed ordered the boots on Saturday and they were in store on Tuesday. We both were impressed with the professionalism and friendliness of both Jed and Karen and my grand daughter loves her boots, also thanks to Kay who finalised the sale.

I had an extremely substandard experience here today. I  was eager to buy shoes however after waiting for quite a long time, was still not attended to. I am very disappointed at the level of service offered here and will not be returning here. Despite, its amazing products I won't be recommending this store to my friends and family due to the appalling customer service.

Customer service here is fantastic. Ordered a pair of boots and found the staff outstanding.  Such a pleasure to shop there.

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R.M.Williams Geelong

Reviews, get directions and contact details for R.M.Williams Geelong

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