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Quality Hotel Mermaid Waters

  1. Mermaid Waters
  2. Robina Lodging
  3. Robina Beach Resort

Reviews, get directions and contact details for Quality Hotel Mermaid Waters

Quality Hotel Mermaid Waters

About

Looking for the perfect venue for your Wedding, Meeting, Conference or Event?
Look no further than the Quality Hotel Mermaid Waters, we will surpass your every expectation.

Story

Established in 1984 with a full refurbishment in 2007, the Quality Hotel Mermaid Waters
was the first iconic hotel established on the Gold Coast under the Lonestar Tavern.

Just 5 minutes drive from the surfing beaches of Broadbeach you will discover the Quality Hotel Mermaid Waters,
winner of the Best Functions / Operations Facility at the 2011 QHA Awards for Excellence.

The hotel has created an enviable reputation as a versatile Function and Event Venue for guests looking for quality,
professional functions and events catering from 3 to 300 guests.

With 104 well appointed, spacious and air-conditioned Club Rooms, Junior Suites, Spa Suites and 4 well equipped
functions rooms with also a outdoor resort pool area to choose from.
The venues largest function room being the Oriana room, featuring a three tier floor plan and private bar offering
an intimate environment for all.

With a strong following in the local Gold Coast Business community, a well loved Conference and Wedding venue,
the Quality Hotel Mermaid Waters is setting the standard for functions and events in Queensland.

Address: Markeri St & Sunshine Blvd, Mermaid Waters QLD 4218, Australia
Phone: (07) 5572 2500
moc.dnopgib@selasecnerefnoc
State: Queensland
City: Mermaid Waters
Zip Code: 4218


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Reviews
Not the best, the photos of the room when we booked had a bath tub our room did not, it was a wheel chair bathroom water wasn't hot, and the place over all was pretty average, fine if yoy just need a stop somewhere as you're travelling I guess. Our room was on the ground floor near the entry and we could hear every single person who walked past no privacy at all. The bed was ridiculously soft I slept in a ditch.nnThe hot breakfast was decent that'snThe only somewhat good part, next time Ill go elsewhere my buy breakfast,
Our stay was absolutely wonderful! The location was perfect, offering easy access to Pac Fair shopping centre and beach. The room was clean and incredibly comfortable, making our stay so relaxing. We enjoyed the buffet breakfast. The service was exceptional, and the staffs were friendly and helpful. We can’t wait to come back!
Great room, plenty of space. We stayed on the 2nd floor & when leaving to go out the ground floor had smokers right outside the door. Plenty of parking. Accommodation staff we very friendly, efficient & helpful. Lovely building, the only thing with the room is we found the bed too soft.
Perfect quiet getaway with a minor check-in hiccup nnWe were looking for a quieter spot for an overnight birthday celebration—somewhere close to everything we needed but away from the chaotic noise of Surfers Paradise and other busy Gold Coast destinations. This place was perfect.nnCheck-in was easy, though a bit off-putting. The lady serving us wasn't friendly, didn’t smile once, and as soon as she handed over the room key and parking gate code, she literally hustled away without even wishing us a nice stay. It left us no opportunity to ask about services, which made me a bit concerned for the night ahead. This is not a good look for the hotel at all nnHowever, the room itself was lovely! We booked a family studio, and it was spacious and spotless. The beds were absolutely divine and comfortable, the bath was perfect for a long soak, and my daughter loved the hot shower. They also provided enough complimentary welcome water for all of us, which was greatly appreciated.nWe couldn't find the pool or any signage/room info for it, so we can't comment on that, though it looks nice in the online photos.nnThe hotel next door is easily accessible, and the staff there were absolutely lovely and friendly. Their breakfast buffet had plenty of fresh, tasty choices for both kids and adults, with no wait times and ample seating.nnThe property itself was beautifully quiet—we couldn't hear any noise from other guests, and we even found a classic movie Back to the Future to watch.nnOn checkout, the gentleman at the desk was fantastic—very friendly, smiling, and genuinely interested in how our stay was. I wish we'd had him at check-in, as it would have set a completely different tone. I couldn't give him this feedback at the time as we were rushing off to an event so we’re only there for a couple of minutes.nnOverall, aside from the Miss grumpy arrival experience, which lost a star from the review, it was a beautiful stay and we would definitely consider returning!
Cheap and cheerful. The pillows were hard and lumpy. Bed was ok. Rooms definitely not soundproof, heard slamming doors at all hours, knocks in the wall and old water pipes making noises and a maintenance guy on the roof started up at 7.30am which was awful as I was exhausted and really needed more of a sleep in. Breakfast was good and included in the price and free parking which is also great. You get what you pay for and it’s a nice, basic inexpensive place to stay, be handy for a group or work stay.
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