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Pullman Sydney Airport

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Pullman Sydney Airport

About

Pullman Sydney Airport is the newest 5 star hotel at Sydney Airport, including all the features you would expect from a Pullman branded hotel.

Story

Pullman Sydney Airport is the newest 5 star hotel at Sydney Airport, including all the features you would expect from a Pullman branded hotel. This upscale hotel offers 229 luxurious rooms and suites with extensive meeting facilities. Each room features open design, contemporary furnishing, double glazed windows and block out curtains to ensure you are well rested whilst in transit. Perfect for leisure and business travellers who expect comfort away from home.

Address: 191 O'Riordan St , Mascot 2020, NSW, AU
Phone: (02) 8398 4600
State: NSW
City: Mascot
Zip Code: 2020


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Reviews
Helpful staff who drop off your bags to your room and hold your car seats and are happy to bring them out 5 times a day literally at no extra cost. Front desk manned 24/7 and orders are brought to your room as soon as practically possible. Child friendly staff. Facilities are top class. Could you guys consider separating your baked beans and sausages into separate serving dishes please. It makes it easier for vegetarians. Very good breakfast options including options for kids.
The room was good, only issue I have is that the toilet faces the Bed from the bathroom and it doesn’t have a proper door, it is a joined shower and toilet sliding door and made of frosted glass. Room was very clean, staff were great and professional. Had a room mix up due to a late check in and we were put into an accessible room, not a problem with this. But I am very tall and to use the facilities was uncomfortable for my height. The following morning the Hotel staff were more than accommodating and moved us to a room which had been cleaned and made ready for new guests. There was no fuss and it was a breeze. Breakfast was a typical hotel buffet breakfast but slightly better where you could have freshly prepared eggs by the chef and there were fresh juices and fruit salads ready to go. Would I stay here again? I wouldn’t say no. You couldn’t hear the traffic outside or any planes flying over and the rooms were quiet and comfortable. All a plus to me
Great hotel. This is such a nice hotel, surprisingly good for an airport hotel. Parking is relatively convenient, even though you have to go through 1 lift to get out of car park and 1 to get into hotel. Beds were really comfortable, they had the ac cranked ready for us. Staff in restaurant were so friendly. Front desk can get busy at some times with flight crew and people from delayed flights.
This is probably the finest hotel I have been to. From the moment we arrive the service was 10 star.. we were looked after..our bags were carried to our rooms by a friendly gentleman. The front desk was warm and welcoming. We went for dinner oh my gosh there was this lady named Jen, she took good care of us. This is definitely a place to be. I know where I'm going to stay when I travel internationally. Thank you Pullman staff! The world need people like you and life will certainly get better.
I stayed my last night in Australia. on 23 April. The room was very comfortable. I left my camera on the reception desk and when I did confirm it was mine, I received a polite tap at the door and a beaming Ken, ecstatic to return my property to me. When I mentioned his name to reception, they smiled happily. With the delightful With Jen serving our evening meal to us, we felt we were dining with old friends. No effort was spared to make us comfortable and feel welcome. Thank you very much.
Had a great night here catching up with friends down from Newcastle. Close to airport but I just enjoyed the plane spotting. Great room service & in room breakfast options. Buffet breakfast also available. Clean rooms & comfortable bed. Bath tub was very relaxing!
Was delayed for 20 hours at Sydney airport so stayed at Pullman overnight. Check in was effortless, the room was beautiful, the bed was comfy and I had a great nights sleep. In the morning breakfast was delivered to my room as requested and it was more than I expected! Luckily the airline paid for my room but I'd definitely pay to stay there again.
Unfortunately, I have to say that my experience at this hotel was very unpleasant. I was mistreated by the hotel staff, especially by one of the receptionists, a bald man who was very rude. My stay started with me asking the receptionist for help. Instead of receiving courteous and professional service, I was treated with disregard and indifference. The bald man was particularly unpleasant and seemed uninterested in my needs. Not only did I have issues with the receptionist, but also with other hotel employees. Their attitude was apathetic and unwilling to assist, which made me feel uncomfortable and disoriented in the whole situation. Overall, my experience staying at this hotel was very unpleasant, and I would not recommend it to others. I hope that in the future, the hotel staff will be more friendly and courteous to their guests.
We had a very pleasant and comfortable stay. Staff is friendly and thoughtful. The hotel is very welcoming and a walking distance from the airport. If you'd like to save some money or need to stretch after a long flight. The hotel and room facilities however are not up to the level of a 5 star hotel. Compared to other 5 star hotels this hotel doesn't have much to offer and is quite simple. It has no pool or gym. It isn't that luxurious either and also the rooms are simple and doesn't give much extra. A 3 star hotel in Asia is more luxurious. But the staff however is definitely worth 5 star. But the rooms are spotless and modern.
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