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Prouds

  1. Waurn Ponds
  2. Ocean Grove-Barwon Heads Jewelry Store

Reviews, get directions and contact details for Prouds

"Founded in 1903, Prouds the Jewellers is the largest and most trusted jewellery chain in Australia. With over 260 stores nationwide, discover the largest selection of quality jewellery, watches and giftware, always at low prices. Prouds the Jewellers offers an enjoyable customer experience that cannot be matched by other jewellery stores. Visit us at Waurn Ponds, browse our extensive selection and find the perfect piece for you, or a gift for family and friends!"
Address: Shop T907, Waurn Ponds Shopping Centre, Cnr Princes Hwy & Pioneer Rd,, Waurn Ponds VIC 3216, Australia
Phone: (03) 5243 4177
State: Victoria
City: Waurn Ponds
Zip Code: 3216


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Reviews
Went in today for a birthday gift, staff were very patient, kind, and attentive!!! Big thank you to the lovely British man assisting us, didn’t catch your name but you were so helpful and we’re so happy with what we got! Would recommend
The staff are very helpful. Sometimes you have to wait for a staff member.
Just wish I'd been informed earrings are not returnable
Very helpful and patient staff. We are very pleased with the discount we received. Catalogue items look better in-store, so we are pleased that we visited the store.
The staff are rude af. I purchased a bracelet from this store and 3 weeks later it broke. I took it back with my receipt to get a refund and was refused one, and they insisted on sending that item away to get repaired instead. I don’t have faith that the products sold in this store are of good quality. If a store sells a faulty product then legally they have to accept a refund. Shops elsewhere don’t be fooled by the prices
Was served by a very surly assistant manager who appeared preoccupied cleaning jewelry/doing something clearly more important than helping a customer go figure. I asked some simple questions about studs and hoops and the only helpful information I received from her was that the earrings I ended up purchasing were not included in the sale. I tested the holding power of the backs of a pair of studs and told her that I had issues with losing the backs of my earrings hoping she might be able to suggest a pair or two with stronger backs but she just stood there and said nothing. I expected far better service i.e. better than no service, which is what I received from someone in her position. A disappointing experience to say the least.
I went into the prouds store at waurn ponds today to find a 30th birthday present for my partner and the sales assistant Jenny was great very helpful and polite. I was a bit indecisive and she made the experience easy and straight forward. Well done Jenny!
Absolutely beautiful service.The lady that served me was so very helpful and knew what I liked and offered suggestions.love this store
I would like to thank the staff for saving me $1,300 as the three employes behind the counter didn't even acknowledge my presence in the store.
The Staff are extremely rude every time I go in, seems like I'm treated like I don't matter because I am younger or because they don't believe I have money for big sales but it's extremely disheartening and I have ended up going only 20metres away to the other jewellers to buy presents where I am treated politely
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