Reviews, get directions and contact details for Pricebeat Travel
Address: 1/126 Marsden St, Parramatta NSW 2150, Australia
Phone: (02) 9016 4208
State: New South Wales
Zip Code: 2150
Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PMSaturday: Closed
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As they have one of best staff members who respond to their customers with respect and full dignity. The staff member miss shivani give such good experience we had. She was super nice and respectful. I would like this company stay as it is now so then they achieved more success in future
No professionalism and customer service at all. They lie and don't even answer phone calls when they are in fault You better book your ticket online directly with airlines. It is cheaper as you are not paying agent's commission and the airlines will keep you updated and you can make any changes to your booking online, by your self, online. No need to talk to these agents.
Very unprofessional services. Pls don't book your tickets with them. read below, I have 2 instances to prove how horrible is it to deal with them. I initiated my booking with them for a specific date, gave the passenger details to them along with the itinerary. In the first place they booked my tickets with the wrong date a day in advance which was absolutely not suitable to us and when I told the consultant she says sorry mam I have already booked it in and there are no other tickets in your choice of date. 2nd instance, my tickets were booked in May and the airlines have changed the flight times of the flight returning from overseas. The agency has not even informed me until last Sunday when I call them to find out the changes as I heard it from my friends. Now when I ask them about the issue they are absolutely unprofessional and say we can't do any changes. I have already made bookings overseas for all the following flights, hotels and they are not ready to change. the worst is their customer service as there is no accountability, responsibility and commitment. The supervisor now tells me mam u can take the refund of the tickets if u like. That's ridiculous as my rip is less than 4 weeks away and they ask me to cancel it.I have been chasing them since last 7 days and atleast 3 calls per day but they are shameless. Pls don't ruin your trip, do not book with pricebeat travels. Very very unhappy!
Our original booking with Dev from Syd to Delhi with Malaysian Airlines was very smooth. He was very courteous and responsive. Our flight in Nov 2022 was then cancelled and its taken me 6wks after numerous follows to get the tickets rescheduled to another flight. We are a family of 4 and he had also without telling me booked me, separate to my wife and 2 small kids which we realised afterwards when they put us on different rescheduled flights - most painful 6wks to get this sorted. I must have called 15-20 times, sent multiple emails which they never respond to and they promise to call but never return your call - very unprofessional. One advice to them would be they really need to think about how you manage customers! If they keep managing it this way they will struggle to get repeat customers - I have personally gone from a good experience to a horrible experience on the reschedule.
“Honestly sam from price beat travels makes it easier to book flights around the world, at competitive rates that help us make the most of our holiday. He is the best person to deal with!! Highly recommended
Book with them at your own risk. Unfortunately I have to give them a start but actually they do not deserve a start. I am giving them 0 star for customer service experience. Looks like they really do not care about customers after getting paid. Seems fraud people to me. Do not book with then of else you will regret later. 0 star.
Had a wonderful experience with Price Beat travels. Hansa that girl I would say she is the one of the best agent in their company . She help me a lot and that’s the 3 time I book my tickets from her. Always gave me good deals Best agent Hansa and good customer service
Worst service, ask for money which is equal to a whole new ticket in case you want to reschedule your date. And at the end you will have to pay money more than the amount of a business class ticket for economy class. Be aware before booking your tickets.
Very poor service and lack of commitment. Me and my friends bought sri lankan airline tickets 9 in total for our families from price beat and while giving quotation they gave written confirmation that they would get us hotel confirmation even though the transit time is less than 12 hours. I specifically told them with screenshots that airline is offering $150 cheaper fare but their sales team Vandana claimed that they will get 100% guaranteed transit hotel so that's why fare is higher. I also asked them that airline doesn't give hotel if transit is less than 12 hours but they claimed that they have contacts in airline office so they can arrange transit hotel for us. Now that tickets are paid and issued the. They are saying that airline changged their policey and will nt give hotel so i have to buy on my own. Very unprofessional and uncooperative behaviour once the payment is done and ticket ls are issued. Their staff claims in recorded telephonic line that thencommitted for hotel but they can't pay from their own pocket to keep commitment. Never buying any tickets from them. In fact, me and my friend should think of going to fair trade for this sort of business conduct. Moreover, they don't provide you tax invoice either so i suppose ATO should also loook into theirbusiness practises.
Excellent service, prompt response and great customer service. I would prefer this Best price travel. And I found Vaibhav very helpful. He helped me beyond my expectations. He helped me to find reasonable prices for my India trip Thanks Vaibhav and all the best.