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Petone Medical Centre

  1. Lower Hutt
  2. Lower Hutt Doctor

Reviews, get directions and contact details for Petone Medical Centre

About

passionate about the health of our community

Address: 32 Richmond St, Petone, Lower Hutt 5012, New Zealand
Phone: 04-939 9868
State: Wellington
City: Lower Hutt
Zip Code: 5012


Opening Hours

Monday: 8:15 AM – 12:30 PM, 1:30 – 5:00 PM
Tuesday: 8:15 AM – 12:30 PM, 1:30 – 5:00 PM
Wednesday: 8:15 AM – 12:30 PM, 1:30 – 5:00 PM
Thursday: 8:15 AM – 12:30 PM, 1:30 – 5:00 PM
Friday: 8:15 AM – 12:30 PM, 1:30 – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Came from a very bad gp to a brilliant one here. Yes, getting an appointment is hard but there is a daily triage from 8am-9am. There are early morning appts 7am Weds as well. I have extremely complex health needs and they have been amazing. My father is also well looked after here. They actually care about their patients. Often if I need an xray or test I get the text to call to set it up minutes after leaving the office, minutes not weeks!! Can not reccomend Dr Deepshika Munshi enough.
Today I helped a family who are new to NZ enrol here and the staff were very gentle and welcoming. I was pleased with the customer service, information provided, and patience.
My family have been enrolled here for over 40 years and have recently tried to enrol my partner . Receptionist was extremely rude and was trying to rush to get me off the phone . Disappointing to be apart of this medical centre since birth and to be treated like this . Doctors and nurses are and have been great however , customer service from the receptionist is disgusting and poor .
i was just recently enrolled here and it was my first time calling in today to check and see if i could make an appointment. they said that they were fully booked and don’t do after hours on weekdays even for urgent reasons. i am in need of help, but the receptionist just said that i should go to the after hours or just wait until monday so i could try and book again. wtaf… not much of an information giver, she hung up as quickly as she could…
Other than the fact it's always fully booked with no free appointment spots, receptionist lady is impolite, lacks logic, and very very rude, this isn't the first time. Would suggest getting more inhouse doctors? and maybe replacing the receptionist lady? Last thing anyone needs is get made feeling rejected when they're ill.
Receptionist Sarah is brilliant ....informative ....helpful .....and a good person so god knows who you are talking about.
With this Medical Centre, you probably long dead before you get to see the doctor. The service and its reputation compare to 5 years ago has gone down hill big time.
Seems like there is a rude receptionist here. Maybe they are desperate for staff and that is why she is still employed here even after so many people have had / keep having negative experience.
Would give no stars if I could, called to ask for an apointment and didn't even get half way through my sentence before the woman on the phone snapped "we don't take casuals, go to an after hours clinic" and hung up.
I have always been very impressed with the care and service provided
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