Peter Kittle Motor Company

Reviews, get directions and contact details for Peter Kittle Motor Company

"Alice Springs Toyota – The best car dealership in Australia!Car buying made easy – That's our philosophy and it shapes all that we do. We strive to make your motoring experience hassle-free and enjoyable, the way it should be.We can provide you with genuine servicing and a massive range of parts and accessories including fitment for any Toyota model in our state-of-the-art workshop. Finance and insurance is also available in our modern, family friendly dealership.Specialising in Fleet purchasing for ABN holders, no matter how big or small.When you're in Toyota country, drop-in, have a coffee on us and meet the team!"

Address: 46 Stuart Hwy, Alice Springs NT 0870, Australia

Phone: (08) 8955 4200

Website

State: Northern Territory

City: Alice Springs

Zip Code: 0870

Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

well with such bad reviews, people just stay away from companies like this! The manager didn't even address anyone's comments made here, it just speaks volumes!

 7 years ago (18-04-2018)

I took my Landcruiser Dual Cab to them for a 20,000k service on Friday Dec 1. Steve checked me in very nicely and even wrote VIP on my papers. They rang to tell me tread levels indicated not worth rotating. Rang to ask me if I wanted it washed, NO, not required. Car was ready after 4 so they had 8 hours. On checking as I always do, Oil level half full on dipstick, Same dead bee on airfilter that was there two days ago, hmmmm. Underneath grease and lots of it smeared all around the steering knuckles of the front wheels, hmmm, this wont go well once I go off road and the dust turns it into abrasive paste! On the phone, Steve apologetic and take car back Saturday morning. Quentin the service manager comes to greet me and is very apologetic and car vanishes for a while. Wife and I sit in waiting room plastered with awards certificates from Toyota and other manufacturers, hmmm. Car comes back, once back at caravan park check oil again, now at least its at 3/4 level, grease is wiped off and new air filter is fitted, They are trying! I take spanner to every bolt they may have touched and so far so good nothing loose except the battery they moved to fit a new fuel filter, I tighten it. But notice now steering linkages obviously not greased, yet on the invoice as done, hmmm. Back for another go Quentin is apologetic again and gives me 5 ltrs of oil to top up myself (it takes a bit over one litre to the full mark) and mechanic comes and greases the steering linkage. Front of house, very good for Steve and Quentin but I took my car to get serviced not greeted. Back of house is atrocious, Steve told me mechanic had 26 years experience!!!! At what!!!! There were supposed to be wheel bearings greased but I have no confidence that was done, I think the smearing around the front hubs was done to look like it. In fact if Toyota give awards out for this performance then I have no confidence in the Toyota system full stop.They should be ashamed of themselves as a manufacturer. My wife thought the dealer must have printed the certificates themselves :) It will be the last Toyota service my car gets anywhere in Australia! Steves comment to me on the Monday was "I've never had this happen before" my reply was "neither have I. And never again. I feel so sorry for those people who don't check their car after going to places like these. I was towing a 3,300kg caravan and they sent me on my way at least  4 litres of oil short! It was 40 degrees when I was travelling. And charged me for all the oil, all the grease and all the service points they obviously didn't do, yet were on the invoice as checked off and they had the car for 8 hours?  They later tried to fix every point I raised (credit) but none should have been raised, they had already charged me for all of the points they had missed? Shouldn't that mean they were done, hence nothing should have needed fixing! You make your own mind up.

 8 years ago (21-12-2017)

Lack of communication. The sales guy was very nice but the 'boss' of used cars was a total jerk. No handshake! No welcome to kittles lets see what deal we can do! Just arrogance. Didn't even get to the point were I didn't need finance.

 8 years ago (26-10-2017)

One of the worst customer service... Really bad communication. I brought my car for a service and it was working really well. After the service i got many problems. 
They don't care about clients and the guy who was working at the reception was impolite with me.

 9 years ago (25-10-2016)

Ok place other than the slightly pushy staff who won't leave till they show you at least one car

 8 years ago (04-05-2017)

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Peter Kittle Motor Company

Reviews, get directions and contact details for Peter Kittle Motor Company

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