Petbarn Mermaid Waters

What we particularly like at the Pertbarn store at Mermaid Waters is always very friendly and welcoming, with a good mood that always reigns. The Manager and Sharon and the other employees are very welcoming, we find everything for our dogs and fish. I can't say thank you enough to Sharon for all the tips for my Aquarium and my fish. Thank you again to all the Team... Jean-Pierre and Georgia

Best service ever! Even when I had to isolate due to the Spicy cough, they were so amazing and caring. Made my day getting my package delivered. Thank you Paul for the Easter goodies

A professional nail trim and self doggie wash for $20, in a clean sanitised, indoor environment - not a car wash. Amazing. I threw away my dogs nail trimmers after this - you both don’t have to suffer nail torture. Set yourself free.

From grooming and pet care to in store info and assistance, the staff at Petbarn Mermaid Waters are always so great to deal with! special mention to Lesa who helped us today with our online order. Her badge said she was new staff in training but you wouldn’t know it! Extremely friendly and helpful.

Friendly staff that know their areas of expertise that offer honest, helpful advice. They care about animals and its always a pleasure to shop there shout out to Jake my fish tank guru

Our male Golden Retriever had a full groom. When calling to book in they assured us they had experience with grooming a golden retriever long fur. We instructed a minimal cut with shaping. When we got home we discovered he had been shaven bare where we never gave permission. His tail and backside looks like it was hacked and now no shape other than hacked areas. We never authorised his stomach and genital area to be completely shaven bare as he is on sand every day and it irritates shaven skin. Being experienced Retriever owners for 40 years we have never seen a retriever come out of a groomer like this. In our opinion they have zero expertise in grooming/shaping a Golden Retriever and do not respect the clients wishes/instructions or bother to call to check. We strongly advise owners of Golden Retrievers or even long hair dogs to not use the Mermaid Waters, Qld grooming business. I would hive them zero stars if I could.

A smaller petbarn, but covers all the necessary items. The staff are extremely friendly and quite knowledgable on the products expecially the food items.They even have treats for the dogs that visit. Pet friendly of course

Easy parking, diy dog wash available clean and well-maintained, my pup always gets a treat from staff so she loves coming there.

Thankyou to the groomers today, who looked after Sammy our cavoodle, he had a fabulous makeover, and he is forever grateful for his new look. Also thankyou to the staff.

Not the biggest petbarn I’ve been into but well stocked and friendly staff. Lab loves it and gets treatos so 10/10