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Papamoa Beach Resort - Beachfront Camping & Motels

  1. Papamoa
  2. Bay Of Plenty Campground
  3. Bay Of Plenty Lodging

Reviews, get directions and contact details for Papamoa Beach Resort - Beachfront Camping & Motels

Papamoa Beach Resort - Beachfront Camping & Motels
Address: 535 Papamoa Beach Rd, Papamoa Beach, Papamoa 3118, New Zealand
Phone: 07-572 0816
State: Bay Of Plenty
City: Papamoa
Zip Code: 3118


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 8:00 AM – 7:00 PM

Update Info

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Reviews
We stayed one night on an unpowered site. Super friendly staff on check in, who had great recommendations for things in the local area that we needed. Super easy access to the beach. Toilets, showers and kitchen facilities were all clean. Would recommend :
I’m really disappointed with my experience here. When I first booked, I emailed the accommodation to ask about adding an extra adult and was told it would only cost $20 per person per night so $40 total. I paid that straight away and even have the emails as proof. But when we arrived, the lady at reception said the room was only for 8 people — even though there was plenty of space — and made us book a whole new cabin for $280 on top of what we had already paid just for one extra person after me clarifying from the start.nnLater that night, we were using the pool which clearly said closes at 10pm on the website. The same staff member started yelling at us from across the pool area to get out, even though we couldn’t hear her properly at first. When she came closer, I politely asked if the pool didn’t close at 10 and she snapped back “no, 9.” I said okay and apologized, but when I then spoke to my brother asking for a towel, she rudely said “what?” again, thinking I was talking to her. Totally unnecessary attitude.nnTo top it off, the cutlery and plates in the accommodation were dirty, which was disappointing considering how much we ended up paying. Overall, very poor customer service and communication. I didn’t end up sleeping or using the cabin at all because my little sister ended up staying with us instead. My first family trip away with my family and paid a lot of money would’ve enjoyed this a lot more if the customer service and communication was better.
Staff are super lovely and really helpful. Dynamic pricing is a bit of a joke to be honest but to be expected from a huge conglomerate with a stranglehold on campsites in the area.nnFirst site we had was lovely and quiet but we moved to an unpowered site which was directly next to the road, small pitch, pretty noisy.nnPool was nice, but the woman marching round demanding to see bracelets 3 times in 5 minutes probably needs to take a bit of a chill pill. Especially given 80% of the people in the water didn’t have them on - quite a flawed system as well when you can just walk in to reception and ask for them without giving proof of staying there!nnAlso something about paying 80 dollars for a campsite and having timed showers really rubbed me up the wrong way. When you’re paying nearly 300 dollars for a few days I feel like you could stretch to having unlimited showers. There are so many facilities it’s definitely not to “make sure other guests aren’t affected” it’s just being cheap.nnOther than that all good!
Fantastic location and things to do!nHeated pool, park, trampoline, giant chess board and a big screen and bean bags.nOur room was great!nComfy bed, kitchenette had everything we needed and the fridge freezer was a nice size for the 3 nights stay.nAwesome view of the Moana from our sea side room.nFrom what I can see the other rooms look just as good.nWe stayed for the Mana Kuratahi kapa haka 2025.nOur kids also loved it.nWould definitely return and recommend to whanau and friends.
Went to ask if it was okay if I walked through and saw the grounds for a potential booking. Was told very rudely absolutely no walk throughs on weekends. Strange, I thought as I was looking at making a booking, but was not helpful at all. Didnt need a tour, I was happy to quickly walk myself and report back once finished. Still no. No information given, no brochure, no questions, not even a smile. Just told no and come back on a week day. I wont be here by then. Both staff members seemed very uninterested in making any business. All other holiday parks have been welcoming and hospitable. Not this one. Will go elsewhere.
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