PANDORA Eastland Shopping Centre

It was my first time being there. We tried to buy a teachers gift when an aged assistant in Pandôra was kind and made everything easy for us. I really do want to come back . It was a great experience. Thank You Ms assistant. I really recommend this shop.

Was very unfortunate that the two middle aged ladies working at Eastland were rude, uninterested, and unhelpful. I have purchased from Pandora for many years and never ever had a problem with customer service. These two ladies refused to help me with a broken bracelet that was unwearable as the clasp was broken and I had already lost a few charms because of this problem I decided to go to Pandora in Doncaster shopping centre where the assistant was wonderful and straight away replaced my bracelet as they deemed the clasp broken. Never will I return to the Eastland store but happy to go to all the others.

Great friendly service, and advice from Linda and Angela Was purchasing a pendant and necklace for my daughters graduation. Thank you for the pleasant experience ladies.

Went into Pandora the other day and was served by Linda and other lady I didn’t catch her name but they were both so lovely and went out of their way to find a charm I was looking for out the back! Amazing service and always so friendly, would recommend this Pandora shop over the others because I’ve never had a bad experience!

Last Wednesday I took my granddaughter to Pandora in Eastland. We were greeted by Sophia who remembered my name from a visit some months back. I have no hesitation in recommending this store. My experience each and every time has been fun, and lovely jewellery purchased. The staff have always been friendly. I will take my two girls back soon.

The young girl that served me today was so helpful and Informative. I didn’t catch her name but she had brown hair in a ponytail. I was shown pieces within my budget and all my questions were answered , without being pressured at all to purchase.

I am a regular customer at Pandora. I visited Eastland store today 27/06/22 at 12:10pm and experienced dissatisfying customer service. I was there to ask for complimentary cleaning of my products. As someone who also works at sales, I do understand it can get busy throughout the day and sales is their priority. However, they said they could not offer cleaning as cleaning machine is full. I politely asked if I could come back. They told me there will be a meeting in the arvo and they need to keep quiet. I just felt like those two ladies who just finished with sales lack of intention and willingness to help. I will be very hesitant to come back not just for cleaning but also for any purchases. Please let customers know if Pandora no longer offers complimentary cleaning.

Typical Pandora shop have all the items you could Want to buy in this type of shop .the staff were very polite but rushed off there feet so the wait was long and I hate it when they make you wait to spend your money in there business. Hence two stars as I got impatient waiting to be served

Terrible staff service, rude unprofessional and just couldnt be bothered helping me. I was given a voucher from my partner for pandora but unfortunately i wasn't able to purchase what i wanted. It was not busy so to not acknowledge at all no greeting or anything was just rude i felt ignored , i wasnt asked if i needed help. It was a tidy store well organised but never going there again pandora at doncaster way better. So much nicer and willing to help and friendly.

was treated with amazing customer service by one of their staff - I think her name was Jessica - amazing attention to detail and very much a people person who knows how to engage the customer