One World Realty

Reviews, get directions and contact details for One World Realty

Address: 13 Marion St, Bankstown NSW 2200, Australia

Phone: 0404 397 258

Website

State: New South Wales

City: Bankstown

Zip Code: 2200

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 9:00 AM – 5:30 PM

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Reviews

We had an excellent experience with Peter as our strata manager.  Efficient, communicative, great at resolving various owner disputes, pragmatic, knowledgeable of the relevant strata laws and very helpful.

Just got back from an inspection in the 30 degree heat. Arrived exactly on time for the 15 minute open inspection, no signs around, no agent waiting outside to greet. Buzzed on the intercom, no answer. Called home world realty was met with a lady with the most appalling phone manner, says they're not required to put signs, in that case have your agent wait outside not in his air conditioned BMW while potential clients wait in the sweltering heat! The agent saw us and did not bother getting out of his car for 5 minutes past open inspection time. The unit looks a lot smaller in RL than portrayed in photos. This kitchen was old, dirty, sink was filthy as if dishes had been sitting there for years not cleaned, the pipes inside were dark brown and disgusting. Underneath sink was filthy, rotten and moldy. Upon questioning the state of the kitchen among other things, agent kept swearing by the owner saying he "just hasn't had the keys yet or hasn't gotten around it yet".. Hasn't gotten around to it since December? Serious?  Not a good look on behalf of both the agent and the owner. Instead of giving attitude for your own incompetence, get off your backsides, clean the unit, replace the pipes and put it up for rent when it's in a clean decent livable condition like the inside of your BMW or lower the rent. Exercise some professionalism, don't bother wasting people's time as i can see from past comments you do a lot of that.

Extremely poor service, rude and lazy staff. They always send their strata fees with due dates within 3 days when the invoices are received. As a strata committee member, I've always had to follow up on tasks I've asked Homeworld Bankstown to action, with very little being done if any at all. I usually had to do their job for them, and often questioned myself what are we paying this company for. Most often, the person I need to speak to is not available when I try following up on things not done, and had to often leave messages with no return calls. An example of their level of no customer service is at one time when I called their office as a result of the office not actioning a request, I respectfully questioned Monique about an awaiting task that had not been actioned, and Monique's response was "Dont talk to me like a child!". Then at our final AGM with Homeworld Strata recently,  the owner Peter Poulos, stormed out of the AGM after not like hearing a concern raise about his poor service, soon after all members of our strata complex voted to end our strata management with Homeworld Very immature and unprofessional from Peter Poulos , especially as the business owner. During our previous AGM last year, we also expressed a concern we had about the poor service from his office, and Peter's response was we are welcome to change Strata Managers if we are not happy with their service, so we did this year. I guess Peters attitude is carried through his staff who all have no people skills and we are all glad at our complex that we no longer have to deal with Peter Poulos and his staff. Even recently after sending 3 emails to Homeworld Strata officially informing them that their strata management is terminated effective immediately and requests to inform us when paperwork is ready for the new strata managers to pick up from their office, it took 3 weeks after sending them a breach notice before they finally responded claiming that the paperwork was ready for pick up a week ago Yeah right.  As the previous review/s have commented, I don't know how this company could still be in business. They are very dodgy, and should never be trusted.

“Peter is a great strata manager” if you are okay with being constantly lied to, receiving zero service and potentially your strata fund spent without your authorisation. Bankstown unit fire inquest - google it, the same Peter. Stay away from these people... they lie, they cheat, they don’t follow the rules or abide the law. You either see 1-star reviews from their victims or 5-star reviews from “local guides” they pay. After too many 1 stars, they get someone to give a 5-star. It’s a funny pattern.

Such a bad quality services. Please do not choose this type of strata  lovely people be careful. Cheers.

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Reviews, get directions and contact details for One World Realty

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