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Old School Removals Pty Ltd

  1. Altona
  2. Werribee South Moving Company

Reviews, get directions and contact details for Old School Removals Pty Ltd

Old School Removals Pty Ltd
Address: 32 Chester Rd, Altona VIC 3018, Australia
Phone: 1800 653 724
State: Victoria
City: Altona
Zip Code: 3018


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 7:00 AM – 9:00 PM

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Reviews
Our move from Melbourne to Port Douglas proved to be the most stressful and worst experience that we could ever imagine! Initially they were quick to give us a quote, and we organised a removal date. The boys that were employed to remove our goods, were quick and efficient. Our goods were organised to be in Port Douglas approximately 2 months after this. I had tried to contact them a few days prior to our proposed delivery to find out an ETA with no response. The day before our goods were supposed to arrive in Port Douglas we got a text from Andrew (owner) saying ‘our goods had been involved in an accident in Wagga Wagga NSW 3 days prior, and our stuff was OK, but they would be passing our load onto Adam at Caloundra Removals, which would take a further 7-10 days and to contact Kylie from Old School Removals the next day’, and she would confirm the ETA. That day and all through the following month we made countless texts, calls, left voice messages and emails pleading for information, with NO response from either Andrew or Kylie at Old School Removals. After 1 month of NO response from either Andrew or Kylie, and terrible stress, as to the fact they had $2,500 of our money (payment in full), and all our possessions from Melbourne, miraculously we got a response after 10 minutes after informing Andrew by email that consumer affairs were now involved and that they were in breach of contract. The only positive experience of our move was dealing with ‘Caloundra Removals and Storage’, they have branches in Sydney, Melbourne, Townsville and the Sunshine Coast. By chance we managed to get hold of ‘Adam’, who found out that our goods were still in Melbourne, and confirmed that they had been asked to move them to Port Douglas. They were extremely helpful, professional and kept us up to date with when our goods would be delivered. We have since found out that Old School Removals are not a member of AFRA (Australian Furniture Removers Association). Caloundra removals are a member, and are a professional organisation. We would not wish on anyone the poor experience, stress and anxiety that we suffered by choosing Old School Removals, Altona, Victoria.
7 years ago (14-04-2018)
We used this company to relocate to QLD from Victoria. From the first contact with Andrew he was fantastic. He came and personally quoted the job. Everything he said they would do they did. It was our first time moving interstate and thanks to Old School it was painless. No damage what so ever and I would happily recommend them to family and friends.. Thanks to Andrew, Kylie and the team.
8 years ago (23-10-2017)
Worst removals ever seen.
7 years ago (08-01-2018)
It started well however arrival was 3 hours late in Brisbane with no communication, one man only, waited for another for 2 hours, the car delivery was also 3 days late no communication and there is $900 worth of damage! Emails and texts are ignored, This was for a pensioner client. Photos of car taken before and after. Such a shame that Andrew and Kylie of Old School Removals are ignoring this damage.
8 years ago (19-07-2017)
Never again! Company hires inexperienced backpackers or pay for the dole recipients to do the removal. I've moved many times and never come across a company with such poor handling and time management skills .
9 years ago (13-05-2016)
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